UnityPoint Health PACE Senior Care - Waterloo

Information

Number of patients waiting reflects the current number of patients waiting to be seen. This number changes frequently and is not exact.

Hours & Directions

Hours of Operation

  • Monday: 8:00 AM - 4:30 PM
  • Tuesday: 8:00 AM - 4:30 PM
  • Wednesday: 8:00 AM - 4:30 PM
  • Thursday: 8:00 AM - 4:30 PM
  • Friday: 8:00 AM - 4:30 PM
  • Saturday: Closed
  • Sunday: Closed


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More About PACE at UnityPoint Health

Our Program of All-Inclusive Care for the Elderly (PACE), helps participants live as independently and healthy as possible in their home for as long as possible. Learn more about PACE services, eligibility and cost.
PACE Information

Counties Served

UnityPoint Health PACE Senior Care - Waterloo serves the following counties:

  • Benton
  • Black Hawk
  • Bremer
  • Butler
  • Buchanan
  • Fayette
  • Grundy
  • Tama

Contact Us

To learn more about UnityPoint Health PACE Senior Care - Waterloo and how our program of all-inclusive care can help your loved one remain in their home as long as possible, please complete this form below and one of our enrollment coordinators will reach out to you. You can also call us to schedule an appointment with our enrollment coordinator to explain the PACE program and visit UnityPoint Health PACE Senior Care - Waterloo.

PACE participants may call PACE or send a written request to file a grievance or an appeal.

PACE online contact form

Appoint a Patient Representative
UnityPoint Health PACE participants may appoint a representative to represent them regarding any claims, appeal, grievance, or request on their behalf by filling out an Appointment of Representative form.
File a Grievance or an Appeal

Grievances or complaints related to PACE care may be submitted to the PACE staff verbally, via phone or mail a written request to file a grievance or an appeal.

Any questions or complaints submitted must be documented and resolved by the PACE team. If the issue is not resolved to the participant's satisfaction, they may also contact Iowa Medicaid Member Services at (800) 338-8366.

Last updated May, 2025

Pending CMS approval

UnityPoint Health PACE Locations

UnityPoint Health is proud to offer PACE services at multiple locations to better serve our communities. Find a location near you to learn more.