EAP Video Conferencing at UnityPoint Health - Allen Hospital

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EAP Video Conferencing

Stressed? Overwhelmed? Trouble coping?

A form of virtual reality is now here to help people cope with issues that are part of everyday reality.

Allen Hospitals 'Employee Assistance Program has made it more convenient than ever – and, in some cases, possible – for associates and their families to get help dealing with problems that affect personal relationships, health and work performance. EAP counselors now have the capability to speak with clients through online video chat. A computer, smartphone or tablet and an Internet connection is all that is required.

EAP contracts with more than 60 companies around Northeast Iowa to provide its services free of charge to employees. The services can now be used more effectively by those who want help but are unable to travel to and from the EAP office on Allen Hospital's fifth floor.

With the advancement, EAP may also be able to attract more companies to sign up and provide employees this valuable benefit.

For example, some companies employ truck drivers, who may be several states away at any given time but need help nonetheless. Or perhaps an employee works at a company's satellite location even further away from Waterloo.

Additionally, EAP counselors are on board as patient satisfaction becomes both more attainable and more widespread.

"We are always looking to meet our client's needs that best that we can," said EAP manager Amanda Schara. "Counselors are excited to give people more options that will accommodate to their location, schedules, and individual needs. Companies and clients alike have expressed a need for more convenience and availability and we all have pride in finding new ways to do this."

To schedule a confidential appointment, call EAP at (319) 235-3550 or toll free (800) 303-9996 between 8 a.m. and 8 p.m. Monday through Thursday or 8 a.m. to 3 p.m. Friday and identify yourself as part of your company's employee assistance program. Evening appointments are available.