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UnityPoint Clinic - Express (North Crossing)

2134 Logan Avenue
Waterloo, IA 50703

Current Estimated Wait:

UnityPoint Clinic - Express (San Marnan)

1655 East San Marnan Drive
Waterloo, IA 50702

Current Estimated Wait:

UnityPoint Clinic - Express (Viking Road)

1000 Brandilynn Blvd
Cedar Falls, IA 50613

Current Estimated Wait:

UnityPoint Clinic - Express (Waverly)

101 Cedar River Pkwy 101
Waverly, IA 50677

Current Estimated Wait:
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UnityPoint Health - Waterloo Medical Records 

With visiting restrictions in effect, UnityPoint Health wants to continue to make sure you have access to your medical records. If you need a copy of your medical record, please visit MyUnityPoint, our secure patient website, to access your health information.


MyUnityPoint is a secure patient website that allows you to conveniently manage your personal health online. Because MyUnityPoint is web-based, you can log in at any time, any place. If you need assistance using or enrolling for MyUnityPoint, please call the support team at (877) 224-4430.

COVID-19 Test Results

After receiving a COVID-19 test at a UnityPoint Health location, results will be sent to your MyUnityPoint account. Wait times for results may vary based on testing volume. The quickest way to view your results is to monitor your MyUnityPoint account. Please do not call for test status updates. Our teams are experiencing extremely high patient volumes and may be unable to check on or share individual test results. Visit our COVID-19 testing page for more information.

Request Medical Records

Allen's Health Information Services (HIS) department is staffed by trained professionals that manage your patient health information and medical record. They are committed to the timely and accurate collection of health information and its storage, retention, and disclosure. Our HIS professionals ensure your information is kept private, secure, and is in accordance with federal and state regulations.

You may request a copy of your medical record by:

  • Contacting the Health Information Management Department at (319) 235-3618
  • Emailing the Health Information Management Department at When sending us an email, please include:
    • Your full name – first, middle and last names
    • Date of birth
    • A phone number where we can reach you
    • A full description of the information you want to obtain
  • Submitting a "Contact Us" request on the hospital website. Please fill out the indicated required fields and in the field "Who do you have a question or comment for?" select "Medical Records"

How do I get a copy of my medical records?

Obtaining a copy of your Allen Hospital medical record is easy. To start your request, simply print, complete and sign the Authorization to Disclose Protected Health Information form and mail or fax back to us. Please complete each section of the form and include your signature and date. Unsigned or incomplete forms cannot be processed.

Your request will be processed and fulfilled within five working days. We will either mail your copy to the address specified on the authorization form, or you may pick up your copy from our offices located at the address below between the hours of 7 a.m. and 4:30 p.m., Monday through Friday. Please bring photo identification with you.

There is a fee for copies based on the type of request and the number of copies made. We will let you know by telephone how much the total charge will be once we retrieve your records from our archives.

Please send the completed form to:

nullAllen Hospital
HIS Department
Attention: ROI Specialist
1825 Logan Avenue
Waterloo, IA 50703

Or fax to: (319) 235-3191