Sioux City, IA - St. Luke’s has been named Siouxland’s preferred hospital by National Research Corporation (NRC) for the second time. NRC recently recognized St. Luke’s with the Consumer Choice Award, an honor given to the nation’s hospitals with the highest quality and image.
Consumer Choice Award winners are determined by consumer perceptions in four areas including best overall physicians, nurses, quality and image and reputation, collected in NRC’s Health Care Market Guide TickerSM study. Of the 3,200 hospitals named by consumers in the study, the winning facilities rank highest in their Core Based Statistical Areas as defined by the US Census Bureau. The study surveys over 250,000 households, representing over 450,000 consumers.
“As a community-based hospital, our commitment is to care for patients in the Siouxland area, so we are especially proud to be singled out by the community with this award,” says Peter Thoreen, President and CEO of St. Luke’s, Siouxland’s only hospital to receive this award. “Most importantly, the award focuses on four areas we strive for excellence in achieving: staff, quality, image and reputation. This award recognizes facilities that are meeting or exceeding patients’ expectations, and St. Luke’s is privileged to be considered among the nation’s top hospitals.”
Thoreen adds the award is particularly an honor as consumers are becoming more cautious about whom they choose for quality health care.
“The Consumer Choice award confirms what we already know is paramount to our success—our quality physicians and staff and our reputation for patient-centered care. The Consumer Choice Award confirms the community’s image of St. Luke’s as a high quality health care facility, and we are very grateful for Siouxland’s continued support,” says Thoreen.
Widely regarded as the nation’s most comprehensive consumer assessment of the healthcare industry, the NRC Health Care Market Guide Ticker study selects the nation’s leading hospitals annually. No other study used to measure hospital performance and preferences contains more consumer responses than the NRC study. NRC has more than two decades of experience in health care performance measurement and improvement.
About UnityPoint Health – Sioux City:
As part of UnityPoint Health – Sioux City which includes UnityPoint Clinic and UnityPoint at Home, UnityPoint Health – St. Luke’s offers a vast network of doctors, nurses and other health care professionals committed to coordinating care to meet the individual needs of our patients. UnityPoint Health – St. Luke’s is one of the region’s most patient and family-centered hospitals, delivering innovative care to communities in the tri-state area including Iowa, Nebraska and South Dakota. St. Luke’s treats more than 77,000 patients annually, coordinating care from the doctor’s office to the hospital and back home through St. Luke’s, UnityPoint Clinic and UnityPoint at Home.
Using a team approach, the physicians and specialists of UnityPoint Clinic are committed to helping patients manage their health. Through more than 48,000 patient visits annually and with services including family practice, general and vascular surgery, pulmonary and critical care, occupational medicine, nephrology and cardiology, UnityPoint Clinic is focused on getting patients healthy sooner and keeping them healthy.
For patients who need additional care at home, UnityPoint at Home provides services and equipment including nursing care, infusion therapy, respiratory therapy, rehabilitation, home medical equipment and supplies. The UnityPoint at Home team, which includes registered nurses certified in chronic care management, work with each patient to find the right home care solution based on their unique needs.
Through our mission to improve the lives of the people of Siouxland, UnityPoint Health– St. Luke’s, UnityPoint Clinic and UnityPoint at Home work together to ensure the best outcome for every patient, every time.
For more information, visit www.unitypoint.org.