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St. Luke's employee surprised, honored by coworkers

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UnityPoint Health – St. Luke’s Employee of the Month for March is Traci Bates, a lead patient accounts associate, who is known for her great attitude and always being there to “lend a hand.” Her helpfulness and talent is noticed by everyone who crosses her path, especially her patients and co-workers.

Those co-workers, along with other members of the St. Luke’s family, gathered to recognize Bates in a surprise ceremony.

"It takes a team,” said Bates. “I work with such great people and I am very appreciative of them for nominating me.”

Bates’ manager, Tracy White, says Bates is a great team member. “She is always very dependable and helpful,” adds White.

Other team members describe Bates as a great leader who is compassionate, supportive, knowledgeable, reliable and friendly.

As the St. Luke’s Employee of the Month for March, Bates received a special watch from Greenberg’s Jewelers, her own premium parking space, gift cards to the St. Luke’s Glass Apple Gift Shop, The Parkview Café and a gift certificate to be used at an area restaurant. She will also have the chance to be voted as St. Luke’s Employee of the Year for 2017. That comes with a paid vacation.