Patient Ratings and Comments About Our Survey
The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
out of 5 (39 Ratings)
*Rebecca always takes the time to listen & explain everything thoroughly.UnityPoint Clinic Patient
Rebecca is the best provider.UnityPoint Clinic Patient
would prefer not to see her next time - feel much more confident seeing my usual doctor [...]. Rebecca just doesn't seem to ck on my medical history prior to or while seeing her. She doesn't exude as much empathy as Dr. [...]. Her attitude is more of "it's just my job". it seems she isn't listening that much, more just trying to get done & get you out of there. She was friendly enough, just didn't care all that much.UnityPoint Clinic Patient
Dr. Johnson was wonderful. She took me seriously and never mocked me like some providers at other locations have recently done. She helped me get better. I have already recommended her to a few people.UnityPoint Clinic Patient
Exceptional care.UnityPoint Clinic Patient