Patient Ratings and Comments About Our Survey
The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
out of 5 (81 Ratings)
Sue shows me how important my health as well as helping me make knowledgebase choices, I appreciate that my d of careUnityPoint Clinic Patient
had good conversation and I felt reassured.UnityPoint Clinic Patient
She cheered me over from head to my toes asking questions. Is a genuine healthcare provider.UnityPoint Clinic Patient
I have dealt so far only with Dr. Aneta Kowalska and Susan Copp, NP, and each of them have proven to be excellent health care providers.UnityPoint Clinic Patient
Susan Copp L PN, has helped me tremendously [...]. She respects and encourages my input and gives me options when appropriate.UnityPoint Clinic Patient