Patient Ratings and Comments About Our Survey
The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
out of 5 (19 Ratings)
Dr. Liu is amazing! He's the only doctor I've had that actually listens fully and takes action immediately to help!UnityPoint Clinic Patient
His dialect made him a little hard to understand at times, but he was patient & kind when I asked for clarification.UnityPoint Clinic Patient
I am sad to see Dr. Liu retire. I will miss him.UnityPoint Clinic Patient
Pleasant and professional.UnityPoint Clinic Patient