See a Doctor in Real Time with Virtual Care

What is Virtual Care? The care you need, when you need it.

Have you been awakened in the middle of the night by a very sick child and wished you could get care right from the comfort of your own home? Or has a pain awakened you and you considered a trip to the ER? The ER is a costly visit that you don’t necessarily want to make, especially if it’s a minor health condition. UnityPoint Clinic and MDLIVE want to remedy that situation for you with virtual care.

What is Virtual Care?

Virtual care is a new care option for minor health conditions brought to you by UnityPoint Clinic and MDLIVE, the largest network of board-certified telehealth doctors in the nation. It allows you to see a doctor 24 hours a day, 365 days a year, by phone or secure online video through a computer, tablet or smartphone. Virtual care does not replace your primary care provider. Instead, it provides another option when you need care in the middle of the night, on a holiday, in the middle of a busy work day, when traveling to avoid the ER for a non-emergency issue.

“Technology has made it possible to do many things faster and more conveniently, and now it presents an opportunity to expand access to health care services to more people in real time,” stated Dr. Alan Kaplan, president and chief executive officer at UnityPoint Clinic. “People expect the same quality, availability and convenience from health care that they demand of other products and services, and UnityPoint Clinic is committed to providing the options they want while continuing to meet our high standards of quality care and patient experience.”

Benefits of Virtual Care

On Your Schedule

It’s possible that your schedule is jam packed, and you don’t have time for a doctor’s appointment. With virtual care, you can see a doctor when it works for you. If you only have an hour before picking up your child or until your next activity, no worries! A doctor will be available. Did you wake up at 3 a.m. with a fever during the holidays? A virtual care doctor will be there, even during the holidays.

Ease of Mind

Your family no longer has to worry about when and where you might need care or make the costly visit to the emergency room. Virtual care can take your call in real time and a health care professional will treat your minor health care condition at your convenience.

Treats a Variety of Minor Health Conditions

Dr. Bill Chase, a UnityPoint Clinic family medicine physician who is directing the virtual care service, stressed that while virtual care is not a replacement for primary care, it is a convenient option for treating common ailments such as allergies, cold and flu, sinus infections, ear aches, rashes and urinary tract infections. “Many common conditions can be diagnosed and treated by phone or video. Our virtual care providers have had extensive training and follow clinical protocols for telehealth consulting to ensure that people will experience the same quality of care they would in our clinics.”

Virtual care can treat many minor health conditions such as these general health issues:

  • Allergies
  • Asthma
  • Bronchitis
  • Cold & Flu
  • Cough
  • Diarrhea
  • Earache
  • Fever
  • Headache
  • Insect Bites
  • Pink Eye
  • Rashes
  • Respiratory Infection
  • Sinus Infection
  • Sore Throat
  • Sports Injuries
  • Urinary Tract Infection

Virtual care can also treat minor pediatric conditions for children aged 3+, including:

  • Cold & Flu
  • Nausea
  • Constipation
  • Earache
  • Pink Eye
  • and more

Immediate Care From a Medical Professional

With virtual care, a doctor is always at your fingertips. Whether it is two in the afternoon or two in the morning, there is a doctor available by phone or video call. Virtual care doctors can diagnose conditions, recommend treatment and if necessary, prescribe a medication and send to the pharmacy of your choice.

Affordable Price

Virtual care is available on-demand or by appointment 24 hours a day, 365 days a year at an affordable price. A UnityPoint Clinic MDLIVE virtual care appointment will cost $49, but may be less depending on your insurance.

Who Are the Virtual Care Providers?

Care is provided by a team of UnityPoint Clinic nurse practitioners and MDLIVE physicians who are board-certified in family medicine, pediatrics, internal medicine and emergency medicine. You have the option of choosing an UnityPoint Clinic or MDLIVE provider for your care!

Who Can Use Virtual Care?

Everyone can use virtual care! Providers from UnityPoint Clinic and MDLIVE will treat children 3 years and up to older adults, as long as they have activated their account with MDLIVE.

How to Get Started

To have immediate access to a doctor, you must register yourself and everyone in the family who may use virtual care. It’s a simple process that takes less than 15 minutes! By registering right away, you won’t have to worry about signing up when you need care in real time. Register and activate your free account to get you started with virtual care:

Register today! A doctor will be ready to take your call.

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