UnityPoint Clinic Family Medicine and Walk-In Care - Cascade

610 2nd Avenue Northeast
Cascade, IA 52033

Current Estimated Wait:
0 hr 0 min

UnityPoint Clinic Family Medicine and Walk-In Care - Peosta

8456 Commercial Ct
PO Box 80
Peosta, IA 52068

Current Estimated Wait:
0 hr 0 min

UnityPoint Clinic Urgent Care - West

2255 John F Kennedy Road
Dubuque, IA 52002

Current Estimated Wait:
0 hr 35 min
Dubuque Hospital

UnityPoint Health - Dubuque Medical Records

Due to the global outbreak of COVID-19, there are now two ways to access your medical records: log in to your MyUnityPoint account or submit a "Contact Us" request through this website. For more information, click here


MyUnityPoint is a new, secure patient website that allows you to conveniently manage your personal health online and have access to your medical records. Because MyUnityPoint is web-based, you can log in at any time, any place.

COVID-19 Test Results

After receiving a COVID-19 test at a UnityPoint Health location, results will be sent to your MyUnityPoint account. Wait times for results may vary based on testing volume. The quickest way to view your results is to monitor your MyUnityPoint account. Please do not call for test status updates. Our teams are experiencing extremely high patient volumes and may be unable to check on or share individual test results. Visit our COVID-19 testing page for more information.

Health Information Services 

The scope of services provided by Health Information Services is based upon a collaboration and information-sharing format to enhance patient care. Health Information Services are provided to all areas of the facility, as appropriate for needs and security levels. 

Health Information Services include the provision of providing an accurate patient record with emphasis on the following:

  • Record Processing
  • Record abstracting, analysis and coding
  • Transcription of dictation for the medical record available 24-hours a day
  • Correspondence
  • Record retrieval, filing and limited storage
  • Release of records

The scope of services also encompasses efforts made to provide:

  • Timely and easier access to complete information throughout the organization
  • Improved data accuracy
  • Demonstrated balance of proper levels of security vs. ease of access
  • Use of aggregate data, available through computerized reporting in Health Information Services, to assist all healthcare providers with information that allows for identification of opportunities to improve performance.
  • Accessibility of the medical record at all times to those authorized persons requesting their use for patient care.

Request Medical Records

For record requests or release of information questions, please call (563) 589-2441. A completed Record Authorization Form must be sent via mail or fax it to (563) 589-2618. There is a cost associated with copies of medical records.

To transfer medical records from one provider to another, give your new physician's office the following information so we can transfer records:

  • Name of your previous physician
  • Their fax number
  • Their phone number

You may be requested to complete an authorization for release of protected health information form, prior to the information being released.

Patient Rights and Responsibilities

Request Birth Certificates

For questions or to get a copy or your birth certificate, please contact the county or state offices:

Dubuque County Court House

County Recorder
720 Central Ave
Dubuque, IA 52001

Iowa Department of Public Health

Attention: Vital Records,
Birth Registration Program
Lucas State Office Building, 1st
Des Moines, IA 50309-0075
(515) 281-4944