UnityPoint Health - Finley Hospital Caring Heart Award Winner
Congratulations to Gloria Heacock, RN, with UnityPoint Health - Finley Hospital's ICU department, on being a Caring Heart Award recipient.
Gloria's consistent commitment to our patients and their families has resulted in this being her 3rd time honored with this award!
Read a portion of Gloria's nomination submission from a family member of a young UnityPoint Health - Dubuque patient:
"I recently spent three nights in the ICU with my infant son. He was there for supplemental oxygen and observation while he was dealing with bronchiolitis. I was not the patient, but Gloria made sure I was taken care of just as much as my son was. Our first night there, she did what she could to help me sleep. I'm afraid I was resistant to much help and I did not get much sleep. As the nights went on, she persisted, and each time he woke up, she would rock my son back to sleep.
"By the third night, I began to think the lullabies she was singing, were as much for me as they were for him."
With Gloria's help, I had the best night sleep on my third night in the hospital than I had had in a week. After my son was discharged from the hospital, he was still uncomfortable sleeping. I certainly missed having Gloria around the next couple of nights at home. It is for her kindness to me, as well as my son, that I believe Gloria should receive the Caring Heart Award."
Gloria, provides care for our patients and their family members in ways that make them feel safe and listened to. Thank you to Gloria for everything you do for UnityPoint Health - Finley Hospital patients, you truly personify our commitment to providing the Best Outcome Every Patient, Every Time.