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UnityPoint Clinic - Express (Jordan Creek)

180 Jordan Creek Parkway, Suite 120
West Des Moines, Iowa 50266

00 Patients
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UnityPoint Clinic - Express (Waukee)

950 E. Hickman Road
Waukee, Iowa 50263

00 Patients
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Urgent Care - Altoona

2720 8th St. SW
Altoona, Iowa 50009

01 Patients
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Urgent Care - Ankeny

3625 N. Ankeny Blvd.
Suite E
Ankeny, Iowa 50023

06 Patients
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Urgent Care - Ingersoll

2103 Ingersoll Ave., Ste. 2
Des Moines, Iowa 50312

00 Patients
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Urgent Care - Lakeview

6000 University Avenue
Suite 101
West Des Moines, Iowa 50266

06 Patients
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Urgent Care - Merle Hay

4020 Merle Hay Road
Suite 100
Des Moines, Iowa 50310

02 Patients
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Urgent Care - Southglen

6520 SE 14th St.
Des Moines, Iowa 50320

05 Patients
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Urgent Care - Urbandale

5200 NW 100th Street
Urbandale, Iowa 50322


Program For Assertive Community Treatment

Program for Assertive Community Treatment (PACT) is a team approach designed to provide comprehensive, community-based psychiatric treatment, medication management, rehabilitation, and support to individuals possessing a serious and persistent mental illness. A multi-disciplinary team of professionals, including a prescriber, team leader, social workers, a vocational specialist, a substance abuse specialist, and registered nurses provide these services. 

 The PACT team seeks to address all aspects of an individual's functioning and to help him/her nurture his/her life goals and integration into the community. In addition to possessing a serious and persistent mental illness, PACT clients have avoided or not responded well to traditional outpatient treatment and often have co-existing problems such as homelessness, substance abuse or criminal justice involvement.

Services Provided

Services and support provided include, but are not limited to:

  • 24 hour/7 days a week access to staff
  • Initial and ongoing assessments
  • Person-centered treatment planning
  • Psychiatric services
  • Medication management
  • Crisis intervention and immediate support
  • Symptom management and skills teaching
  • Family support and education
  • Substance abuse services
  • Physical health screening and care coordination
  • Employment and housing assistance
  • Case management
  • Ongoing support and advocacy while hospitalized or incarcerated

How to Access Services

To be eligible for PACT services, the following criteria must be met:

  • Diagnosis of Schizophrenia, Schizoaffective Disorder, Bipolar Disorder, or Major Depressive Disorder
  • Two or more hospitalizations in the last year
  • Medicaid eligibility
  • Has been unsuccessful with traditional outpatient services