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UnityPoint Clinic - Express (Jordan Creek)

180 Jordan Creek Parkway, Suite 120
West Des Moines, Iowa 50266

Closed Patients
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UnityPoint Clinic - Express (Waukee)

950 E. Hickman Road
Waukee, Iowa 50263

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Urgent Care - Altoona

2720 8th St. SW
Altoona, Iowa 50009

Closed Patients
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Urgent Care - Ankeny

3625 N. Ankeny Blvd.
Suite E
Ankeny, Iowa 50023

Closed Patients
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Urgent Care - Ingersoll

2103 Ingersoll Ave., Ste. 2
Des Moines, Iowa 50312

Closed Patients
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Urgent Care - Lakeview

6000 University Avenue
Suite 101
West Des Moines, Iowa 50266

Closed Patients
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Urgent Care - Merle Hay

4020 Merle Hay Road
Suite 100
Des Moines, Iowa 50310

Closed Patients
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Urgent Care - Southglen

6520 SE 14th St.
Des Moines, Iowa 50320

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Urgent Care - Urbandale

5200 NW 100th Street
Urbandale, Iowa 50322


Program and Features


LifeFlight is dedicated to providing the best outcome - every patient, every time. 


To improve the health of our community by transporting critically ill and injured patients by air and ground - utilizing evidence-based care in a safe and collaborative design - and by providing education to our patients, their families and community healthcare partners.


Foster Unity - We are committed to understanding and are open to diverse thoughts and perspectives.
Own the Moment - We are committed to connecting with each person and treating them with courtesy, compassion, empathy and respect. 
Champion Excellence - We are committed to providing the best outcomes and highest quality of care.
UnityPoint Health We will be the place where leaders want to lead, physicians want to practice, staff want a career and patients must have their care. 
Seize Opportunities - We are committed to embracing and promoting innovation and transformation. 


Aviation services are provided by Air Methods, Inc. LifeFlight utilizes EC 135 and EC 145  

On-Board Blood Program

LifeFlight will have available both O negative Packed Red Blood Cells (PRBC's) and AB Plasma, understanding that only a small fraction of our total patient population will require the emergent administration of these products.  The recipients of this will have benefits that will be long-lasting.  

The purpose for this pursuit was to reduce our reliance on referring facilities, speed the administration of products, and improve patient outcome.  In this pursuit, we learned many of our referring hospitals have 0-4 units of O negative blood available any given day. Additionally, they have zero units of Plasma available in the thawed and ready state.  The fastest any referring hospital could provide Plasma was approximately 45 minutes, in ideal conditions.

Populations Served 

UnityPoint Health LifeFlight transports critically ill or injured adult, pediatric and neonatal patients. Specialty services provided include Nitric Ventilation, Intra-Aortic Balloon Pump, Bariatric and Obstetrics. 

Air Medical Transport Utilization 

UnityPoint Health LifeFlight will transport to the most appropriate hospital destination based on the clinical needs of the patient and/or determined by the attending physician. Air medical transport is a medical decision, based on information available at the time of transfer. Hospital destination is an independent decision from mode of transport. 

American College of Emergency Physicians, suggested guidelines for EMS and regional healthcare systems Air Medical Transport utilization to facilitate proper patient selection and ensure clinical benefit. 

Clinical benefit can be provided by:

  • Meaningfully shortening the time of delivery of definitive care to patients with time-sensitive medical conditions.
  • Providing necessary specialized medical expertise and specialty staff to patients before and/or during transport. 
  • Providing necessary equipment including High Flow Nasal Cannula, IABP, Nitric, blood products to patients before and/or during transport.
  • Providing transport to patients inaccessible by other means of transport or ground transport time impeded by road conditions/traffic patterns. 
  • Air medical transport may serve as a resource during multi-casualty incidents or disasters when patient influx overwhelms local resources. 

Service Area 

Click here to view a map of LifeFlight's service area.