Wait Time Estimates

If you have a serious or life-threatening medical emergency, call 911 immediately. For immediate help with a mental health crisis, including suicidal thoughts, call 988.

Our walk-in clinics are experiencing very high-demand which can create extended wait times. Please note: wait times are an estimated calculation based off the number of individuals currently waiting in the clinic and the number of individuals who are scheduled to arrive. Because these are estimates, your personal experience may vary. To help reduce your time spent in one of our waiting rooms, please check with your primary care provider for same-day appointments or get care at home using UnityPoint Health online urgent care.

Click on a location below to select your arrival time.

Estimated wait time. Your personal experience may vary.

Express CareExpress care clinics provide comprehensive care for non-life threatening injuries and conditions that need immediate medical attention.

UnityPoint Clinic - Express (Jordan Creek)	Closed as of November 30 at 3:40 AM
UnityPoint Clinic - Express (Waukee)	Closed as of November 30 at 3:40 AM
UnityPoint Clinic - Express (Ankeny)	Closed as of November 30 at 3:40 AM

Estimated wait time. Your personal experience may vary.

Urgent CareUrgent care clinics provide comprehensive care for non-life threatening injuries and conditions that need immediate medical attention.

UnityPoint Clinic Urgent Care - Altoona	Closed as of November 30 at 3:40 AM
UnityPoint Clinic Urgent Care - Ankeny Medical Park	Closed as of November 30 at 3:40 AM
UnityPoint Clinic Urgent Care - Ingersoll	Closed as of November 30 at 3:40 AM
UnityPoint Clinic Urgent Care - Southglen	Closed as of November 30 at 3:40 AM
UnityPoint Clinic Urgent Care - Urbandale	Closed as of November 30 at 3:40 AM
UnityPoint Clinic Urgent Care - Lakeview	Closed as of November 30 at 3:40 AM
UnityPoint Clinic Behavioral Health Urgent Care - Des Moines	Closed as of November 30 at 3:40 AM

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What Type of Appointment Do I Need?

Urgent Care provides skilled, convenient, and affordable care for a wide range of illnesses or injuries that are not life-threatening. Urgent Care Clinics can provide medical treatment for minor illness and injuries such as, burns, colds, flu, coughs, cuts, earaches, fevers, infections, sprains and more. Urgent Care is available after hours, weekends and holidays.

Find an Urgent Care Clinic

Primary Care encompasses the comprehensive treatment of a number of diseases in symptoms and specialties including pediatrics, internal medicine, family medicine and OB/GYN. Rather than specializing in one particular area of medicine, the physician is trained to meet all the needs of patients as one point of contact.

Find a Family Medicine Physician

Emergency Physicians

Emergency rooms are open 24 hours a day, seven days a week for severe or life-threatening conditions. Conditions that require ER care include excessive bleeding, broken bones, chest pain or trouble breathing. Emergency services include diagnostic testing and access to specialists.

Find or View Emergency Services

Trusted Care at Your Convenience

Virtual care allows you to see a doctor anytime, anywhere using a phone or computer 24 hours a day, any day of the year. Virtual care doctors can diagnose, recommend treatment and prescribe medication when necessary.

Get Care Now

When health concerns arise, it is best to contact your primary care provider, who can then direct you on the best course of action. But when health issues arise after hours, on weekends or during the holidays, visiting your primary provider may not be an option.

While not every illness or injury requires a trip to the emergency room (ER), there are times when emergency services are needed. Emergency rooms are available 24 hours a day, seven days a week. You should seek emergency care for limb- or life-threatening conditions, including intense chest pain, profuse bleeding, difficulty breathing, severe headaches, seizures lasting longer than five minutes, intense abdominal pain and other serious medical issues.

For minor illnesses or injuries, Urgent/Express Care clinics are the best choice. Walk-in and Urgent/Express Care clinics are available after hours, on weekends and during holidays. Urgent/Express Care can provide treatment for non-emergency situations, including burns, colds, cuts, allergies, flu, fractures, infections, sprains and more.

About Our Wait Times

Wait time estimates reflect the amount of time you may wait in the clinic after arrival. Your estimated wait time is subject to change and may not be exact - new patients arrive frequently, and all have different medical needs.

If you are experiencing chest pain or shortness of breath, please go to the Emergency Department or call 911 immediately.

Are you a current patient or new patient at UnityPoint Health?

UnityPoint Clinic - Express (Ankeny)

UnityPoint Clinic - Express (Jordan Creek)

UnityPoint Clinic - Express (Waukee)

UnityPoint Clinic Behavioral Health Urgent Care - Des Moines

UnityPoint Clinic Urgent Care - Altoona

UnityPoint Clinic Urgent Care - Ankeny Medical Park

UnityPoint Clinic Urgent Care - Ingersoll

UnityPoint Clinic Urgent Care - Lakeview

UnityPoint Clinic Urgent Care - Southglen

UnityPoint Clinic Urgent Care - Urbandale