Assertive Community Treatment | Eyerly Ball
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UnityPoint Clinic - Express (Jordan Creek)

180 Jordan Creek Parkway, Suite 120
West Des Moines, Iowa 50266

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UnityPoint Clinic - Express (Waukee)

950 E. Hickman Road
Waukee, Iowa 50263

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Urgent Care - Altoona

2720 8th St. SW
Altoona, Iowa 50009

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Urgent Care - Ankeny

3625 N. Ankeny Blvd.
Suite E
Ankeny, Iowa 50023

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Urgent Care - Ingersoll

2103 Ingersoll Ave., Ste. 2
Des Moines, Iowa 50312

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Urgent Care - Lakeview

6000 University Avenue
Suite 101
West Des Moines, Iowa 50266

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Urgent Care - Merle Hay

4020 Merle Hay Road
Suite 100
Des Moines, Iowa 50310

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Urgent Care - Southglen

6520 SE 14th St.
Des Moines, Iowa 50320

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Urgent Care - Urbandale

5200 NW 100th Street
Urbandale, Iowa 50322

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Assertive Community Treatment

Assertive Community Treatment (ACT) is a team approach designed to provide comprehensive, community-based psychiatric treatment, medication management, rehabilitation, and support to individuals possessing a serious and persistent mental illness. A multi-disciplinary team of professionals, including a prescriber, team leader, social workers, a vocational specialist, a substance abuse specialist, and registered nurses provide these services.

ACT is an evidence-based recovery model where services are individualized to meet the unique needs of each consumer and address all areas related to successful community living. The ACT team seeks to address all aspects of an individual's functioning and to help him/her nurture his/her life goals and integration into the community. In addition to possessing a serious and persistent mental illness, ACT clients have avoided or not responded well to traditional outpatient treatment and often have co-existing problems such as homelessness, substance abuse or criminal justice involvement.

Services Provided

Services and support provided include, but are not limited to:
  • 24 hour/7 days a week access to staff
  • Initial and ongoing assessments
  • Person-centered treatment planning
  • Psychiatric services
  • Medication management
  • Crisis intervention and immediate support
  • Symptom management and skills teaching
  • Family support and education
  • Substance abuse services
  • Physical health screening and care coordination
  • Employment and housing assistance
  • Case management
  • Ongoing support and advocacy while hospitalized or incarcerated

How to Access Services

To be eligible for ACT services, the following criteria must be met:
  • Diagnosis of Schizophrenia, Schizoaffective Disorder, Bipolar Disorder, or Major Depressive Disorder
  • Two or more hospitalizations in the last year
  • Two or more incarcerations in the last two years
  • Medicaid eligibility
  • Has been unsuccessful with traditional outpatient services