UnityPoint Health - Des Moines opens behavioral health urgent care clinic in central Iowa

UnityPoint Health – Des Moines has opened a new behavioral health urgent care clinic in central Iowa to provide services to individuals who are needing mental health services, psychiatric evaluation and assessment, addiction medicine, crisis services and community resources. 

The new UnityPoint Health – Behavioral Health Urgent Care will be open 10 a.m. to 8 p.m., 7 days a week and is located at 1250 East 9th Street in Des Moines. This location will serve patients of all ages. Patients younger than 18 years of age must have a guardian with them. 

“We know this clinic will fit an immediate need and our team of experts is ready to connect patients with all of our resources,” said Kevin Carroll, Vice President of Behavioral Health at UnityPoint Health – Des Moines. “Residents of central Iowa with mental health or substance abuse issues can now get immediate, walk-in help seven days a week. This will be a tremendous new resource for parents, schools, employers and our community.” 

Services provided at the new Behavioral Health Urgent Care will include receiving an initial assessment from a licensed mental health clinician and then being connected to appropriate interventions. 

Additional interventions could include but are not limited to: 

• Inpatient psychiatric admission 
• On-site coordination to Eyerly Ball Community Mental Health Services and Orchard Place Child Guidance Center 
• Connection to other community resources for basic needs 

Patients are advised to utilize the Emergency Room instead of the Urgent Care Clinic if they are needing immediate medical attention (i.e. open or fresh wounds), are a minor who does not have a guardian to sign a consent to treat, demonstrating aggressive behavior or having a crisis outside of the hours listed above. For all other behavioral health, psychiatric and addiction related care, patients should access the new Behavioral Health Urgent Care.