Blank Children's Neurology Clinic Earns National Recognition for Quality Care
The National Committee for Quality Assurance (NCQA) announced that Blank Children’s Neurology Clinic has received NCQA Recognition as a Patient-Centered Specialty Practice (PCSP) for its responsiveness to patients and medical colleagues, cooperation and integration with other health care groups, and dedication to continuous improvement.
"I am so proud of the team for meeting the high standards represented by this recognition," said Sandy Viers, RN, BSHA, CMPE, director of clinic operations at Blank Children’s. "It is one thing for us to believe we are doing great work with our families and referral community and another to get national recognition."
Earning NCQA Recognition shows that the Blank Children’s Neurology Clinic has gone through a rigorous review of its capabilities and is committed to communication, coordination and providing access to care. Recognition signals to primary care practices that the Neurology Clinic is ready to be an effective partner in caring for patients they have in common.
“NCQA Patient-Centered Specialty Practice Recognition distinguishes practices that communicate, collaborate and integrate care in ways that patients want and that improve quality,” said NCQA President Margaret E. O’Kane. “I commend the team at Blank Children’s Neurology Clinic for its achievement, and for its commitment to continuous improvement.”
Blank Children’s Neurology Clinic met or exceeded national standards for:
- Communicating with primary care clinicians to exchange key information and establish coordinated care plans.
- Providing timely access to care and clinical advice based on patient need.
- Using a systematic approach to track referrals and coordinate care.
- Measuring and improving performance over time.
PCSP recognition is modeled on and complements NCQA’s Patient-Centered Medical Home (PCMH) Recognition program, the most widely adopted medical home model in the country. A medical home is a way of organizing primary care that uses teamwork and technology to improve quality, improve patients’ experience of care and reduce costs. PCSP recognition highlights the “neighbors” in medical specialties that surround and inform the medical home and colleagues in primary care.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s Web site (ncqa.org) contains information to help consumers, employers and others make more informed health care choices.