UnityPoint Health - Des Moines

Medical Records

MyUnityPoint

MyUnityPoint is a new, secure patient website that allows you to conveniently manage your personal health online. Because MyUnityPoint is web-based, you can log in at any time, any place. Get started with MyUnityPoint.

In addition to the MyUnityPoint online tool, our Health Information Management team is available to assist you with your medical records inquiries.

Primary Medical Records (HIM) Department Address

Iowa Methodist Medical Center
Attn: HIM Department
1200 Pleasant Street
Des Moines, IA 50309

Phone: (515) 241-8075
Hours: 8 a.m. - 4:30 p.m.

Request for Medical Records

Authorization Form

An authorization must be completed in its entirety to receive a copy of your medical records. Please mail the authorization back to the HIM Department at the appropriate address listed below. There could be a fee based on the type of requests. Click on the appropriate authorization forms below.

Copying Fees for Patients

$0 (free) = 1-20 pages
$1 per page = 21-30 pages
$.50 per page = 31-100 pages
$.25 per page = 101-200 pages
$.10 per page = 200+ pages
(Flat fee of $65 for CDs and DVDs containing more than 100 pages.)

Note: Media formats available include paper, CD and DVD. Postage fees will apply if request needs to be mailed.

Releases for Iowa Methodist Medical Center, Blank Children's Hospital and Methodist West Hospital records:

Iowa Methodist Medical Center
Attn: Release of Information (ROI)
1200 Pleasant Street
Des Moines, IA 50309

Phone: (515) 241-6857

Releases for Iowa Lutheran Hospital records:

Iowa Lutheran Hospital
Attn: Release of Information (ROI)
700 E University Avenue
Des Moines, IA 50316

Phone: (515) 263-5280

To transfer medical records to another provider, please have your new provider contact our HIM Department. John Stoddard Cancer Center, Blank Children's Health Center (Clinic) and UnityPoint Clinic handle their own medical records. Please contact them directly for those records.

Request for Birth Certificates

If you need your birth certificate, please contact the Iowa Department of Public Health, as we do not have copies of birth certificates.

Iowa Department of Public Health
Attn: Vital Records
Birth Registration Program
Lucas State Office Building, 1st
Des Moines, IA 50309-0075

Phone: (515) 281-4944

Billing Questions

For billing questions, please contact (888) 343-4165 or (515) 362-5111.