How to Contact UnityPoint Health 

If you have symptoms that include fever, cough, and difficulty breathing, and you have had contact with a person with COVID-19 OR have traveled to an impacted COVID-19 country in the last month, please call ahead before visiting a medical facility. Proper screening and assessment will occur over the phone, and you'll then be advised on next steps. These precautions are important, as they help protect others from being exposed to the virus.

Find out where to go for care during the COVID-19 pandemic.

We want to hear from you! Please give us a call, or use the Online Information Request form below to contact us. 

To inquire about employment opportunities, application status, or for any other questions regarding employment at Methodist, please call Human Resources at (309) 672-4862. You must complete an online application to be considered for employment at Methodist, please visit the Careers section. 

Find contacts at UnityPoint Health - Methodist, Proctor or Pekin using this list of frequently used phone numbers. For the billing department, please contact Patient Accounts at (309) 672-4800. To retrieve Medical Records, please contact Patient Information at (309) 691-1047. 

We are committed to meeting the needs of our patients and their loved ones. If at any time you have a concern or dissatisfaction with the care received you are encouraged to discuss this with the staff providing care and/or the manager of that area. If your concern is not resolved, please contact our Patient Advocate at 309-672-5529. 

Compliance/Helpline Reporting

Online Information Request

Use our convenient contact form to request information. Please do not submit personal medical information, or request medical advice through this form.