Frequently Asked Billing Questions

How and where can I pay my bill?

We accept the following payment methods:

• Check or money order: please make all checks payable to Grundy County Memorial Hospital (GCMH)
• MasterCard, Visa, Discover
• Cash in person
• Online at www.paymentcenteronline.com
• Payments can be dropped off at the Grundy County Memorial Hospital Registration Desk through Entrance #1
• Payments can be mailed to: 
  Grundy County Memorial Hospital
  Payment Processing Center|
  PO Box 739
  Moline, IL 61266

Who can I talk to with questions about my bill?

Our Billing Staff members are available:
Monday - Thursday 8:00 a.m. - 8:00 p.m.
Friday 8:00 a.m. - 5:00 p.m.
Saturday 8:00 a.m. - 12:00 p.m.
Toll free phone number (800) 654-2780

Where do I call if I have a problem with my insurance?

You can call the GCMH Patient Accounts main line (319) 824-5421 and we will be able to direct you to the proper insurance specialist. Please remember that it is always a good idea to contact your insurance company as well. Other billing questions can be directed to (800) 654-2780.

How do I set up payment arrangement?

Please call our payment processing center at (800) 654-2780 to set up a payment plan.

What if I get more than one bill?

You may receive more than one bill for services provided during a hospital stay. These additional bills are for the professional services provided by physicians, radiologists, or others. If you have questions about a specific bill, please call the phone number listed on that bill.