Frequently Asked Billing Questions
How and where can I pay my bill?
We accept the following payment methods:
Who can I talk to with questions about my bill?
Payment processing staff is available:
- Monday 8:00 a.m. - 7:00 p.m.
- Tuesday 8:00 a.m. - 5:00 p.m.
- Wednesday 8:00 a.m. - 7:00 p.m.
- Thursday and Friday 8:00 a.m. - 5:00 p.m.
- Toll free phone number: 319-824-2006
Where do I call if I have a problem with my insurance?
You may call GCMH at (319) 824-5421 and we will be able to direct you to the proper insurance specialist. Please remember that it is always a good idea to contact your insurance company as well. Other billing questions can be directed to 319-824-2006.
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How do I set up payment arrangement?
Please call our payment processing center at 319-824-2006 to set up a payment plan.
What if I get more than one bill?
You may receive more than one bill for services provided during a hospital visit or stay. These additional bills are for the professional services provided by physicians, radiologists, or others. If you have questions about a specific bill, please call the phone number listed on that bill.