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Emergency Department

Find Us Fast

The Allen Emergency Department is located on the first floor of the Heart and Vascular Center on Dale Street.

When you or your family members come to see us, remember we have a new system of numbering our doors. Our entrance is very easy to spot. We are Emergency Entrance 4, and we are always open, always ready.

Care Takes Time

It takes time to get test results, call specialists and give you medications and treatments. Our entire Emergency Department staff is here to help you, but it may take longer than you expect to feel better. You can help us by giving us as much information as possible and by asking us questions about things you don't understand. We want to give you the care you need.


The Emergency Department uses a set of standards to decide the order we see patients. Sometimes it's hard to know how serious a problem is in the waiting room. Ambulances bring sick people into the back too. The triage nurse takes down basic information to start treatment and supervises the patients waiting to be seen. It is important to tell the nurse about the problem that brought you to the hospital.

TRIAGE (tre'-ahzh')"The sorting of and allocation of treatment to patients according to a system of priorities designed to maximize the number of survivors." -Webster's New Collegiate Dictionary

About the Allen Emergency Department

The Pauline Barrett Pavilion, a 70,000-square-foot addition to house the Allen Emergency Department and Allen Heart and Vascular Center, opened to the public in February 2009. It is now on the southwest side of the hospital, west of the Allen Birthing Center. The new Allen Emergency Department is located on the first floor, while the new Allen Heart and Vascular Center occupy the second and third floors of the pavilion.

Allen's expansion projects are designed to meet increased demand for services that are vital to healthcare in the Cedar Valley. Allen Hospital cares for more emergency patients than any other Cedar Valley hospital. The current Allen Emergency Department treats more than 35,000 patients annually. It is a 32-bed Emergency Department. It also houses an impressive 128-slice CT scanner.

The new Allen Heart and Vascular Center centralizes cardiac treatment areas, eliminates the need to transport heart patients to more than a dozen treatment sites that were spread throughout the hospital. The center also includes an inpatient Cardiac Care Unit, covering the entire third floor of the new Allen building.

A $5 million lead gift to the campaign came from Waterloo philanthropist Pauline Barrett. Mrs. Barrett's gift is the largest donation Allen Hospital has received since its founding by Henry B. Allen in 1925 and ranks among the largest philanthropic gifts in Cedar Valley history. Allen Hospital associates also pledged more than $1 million to the campaign, making it the largest associate campaign in Allen's history.

Emergency Department Quick Facts   

  • Board-certified doctors in the Emergency Department are there 24 hours a day, seven days a week and are ready anytime for emergencies.
  • All nurses are specially training in providing emergency adult and pediatric care as well as in trauma and resuscitation.
  • Allen Hospital is designated as an Area Trauma Center by the Iowa Department of Public Health, a Primary Stroke Center by The Joint Commission, and an accredited Chest Pain Center with PCI by the Society of Chest Pain Centers.
  • Siemens 128-slice CT scanner: the biggest, fastest, clearest scanner in the Cedar Valley. The scanner can do a complete body scan of an adult patient from head to toe in just 10 seconds. It scans patients weighing up to 660 pounds. It offers unmatched speed and clarity for diagnosing chest pain, trauma and patients who are unconscious, claustrophobic or obese.
  • 32 exam rooms, including special rooms for triage, trauma, eye/ear/dental, orthopedics, pediatrics, behavioral health and sexual abuse victims
  • Enclosed all-weather three-bay ambulance garage and decontamination facilities
  • Five rooms equipped with negative airflow for certain respiratory infections
  • Enclosed all-weather 3-bay ambulance garage and decontamination room
  • Helipad directly across West Dale Street
  • Specially trained forensic nurses are always available for adults or children who have been sexually abused or assaulted. Services are also available through the Allen Child Protection Center.

Care Coordination in the Emergency Department

When you are sent home or admitted to the hospital, your health record and the results of your tests are sent directly to your primary care provider through our computer system.

Social workers are stationed in the Emergency Department to help you and your doctor make sure you have everything you need, and they assist in planning for your needs when you go home.

A pharmacist is stationed in the Emergency Department to help get your medication list correct. They can also help get your prescriptions, even before you go home.

Many specialists are available to the Emergency Department for consultation, including pediatrics, orthopedics, gastroenterology, surgery, neurology, psychiatry and others.

Do I need to go to the Emergency Department?

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