2134 Logan AvenueWaterloo, IA 50703
Updated 2:00 AMOct. 28
Information posted is an estimate.
Your personal experience may vary.
5100 Prairie ParkwayCedar Falls, IA 50613
1655 East San Marnan DriveWaterloo, IA 50702
101 Cedar River Pkwy 101Waverly, IA 50677
1731 West Ridgeway AvenueWaterloo, IA 50701
If you have an appointment at a UnityPoint Health location, please wear a mask or face covering except for children under two years old, anyone who has trouble breathing, is unconscious, incapacitated or unable to remove the mask without assistance.
Please be kind to our team members if they remind you of our visitor and masking policies. We want to keep everyone safe.
Learn more about the precautions we are taking to ensure your safety.
As part of our commitment to keep our patients and visitors as safe as possible, UnityPoint Health – Allen Hospital, Community Memorial Hospital and Grundy County Memorial Hospital have the following visitor restrictions in place:
Allen Hospital has closed entrances 1, 3, 5, 6 and 9 to the public.
We appreciate your understanding during these uncertain times. Our goal is to protect our patients, staff and the community.
For more ways to protect against the spread of COVID-19 and seasonal influenza, and for the latest updates and guidance in this rapidly evolving situation, please visit the websites of the Centers for Disease Control and Prevention at www.cdc.gov or Iowa Department of Public Health at www.idph.iowa.gov.
UnityPoint Health – Allen Hospital, Grundy County Memorial Hospital and Community Memorial Hospital have plans in place to resume elective surgeries and procedures beginning May 11. These services, including all outpatient imaging procedures, will be reintroduced gradually with sensitivity to how the COVID-19 pandemic continues to evolve and ensuring guiding principles continues to be safely met.
This follows the announcement from Governor Kim Reynolds on April 24 that elective surgeries may be resumed. Allen Hospital suspended these procedures March 19 to help protect valuable workforce resources while also preserving supplies during the COVID-19 pandemic.
The plan includes adherence to requirements such as sufficient supply of personal protective equipment, reserving adequate intensive care resources and testing patients for COVID-19 as indicated prior to procedures. The safety of team members, patients and community remains a top priority.
UnityPoint Health will begin testing all patients admitted to our hospitals for COVID-19 beginning Wednesday, May 6. This will include planned admissions and transfers of all ages who have not been tested for COVID-19 in the prior 48 hours. Currently, we have enough tests and lab capacity for this change. Continuation of the expanded testing is dependent on testing availability. This is in addition to pre-procedural testing that will increase with the resumption of elective procedures.
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With visiting restrictions in effect, UnityPoint Health wants to continue to make sure you have access to your medical records. If you need a copy of your medical record, please visit MyUnityPoint, our secure patient website, to access your health information.
You may also request a copy of your medical record by:
Thank you for your understanding during this critical time.
Black Hawk-Grundy Mental Health Center school-based mental health therapists, as part of Success Street, remain available for appointments during this time. Appointments with your child's school-based mental health therapist are available at Black Hawk-Grundy Mental Health Center, located at 3251 W. 9th St. in Waterloo. For more information, to schedule an appointment for your child, or to discuss concerns with your child's therapist, please call (319) 234-2893.
Allen Clinic Pharmacy and Prairie Parkway Pharmacy offer in-store medication pick-up, drive-up service (curbside and drive-thru pick-up), home delivery and mail out services. If picking-up inside of the pharmacy, masking and social distancing are required.
In our clinics, we're restricting visitors to one support person for adult appointments and two support people (with no siblings) for pediatric appointments. All visitors/support people must be in good health (no fever, running nose or cough during the last seven days) and must be age 16 or older (including siblings).
When appropriate, more clinic visits are being completed over the phone to limit face-to-face interaction and promote physical distancing. Situations best-suited for a telephone visit include follow-up on chronic medical conditions, medication management or other appointments for established patients that don't rely on a physical examination from a provider.
UnityPoint Health has partnered with WELL Health, Inc. to create a virtual waiting room. This has been implemented in the Waterloo region allows patients to notify the healthcare facility when they arrive by responding to an automated appointment reminder. The patient will then receive text instructions on registration and when and how to safely enter the building.
The Breastfeeding Support Groups are cancelled until further notice. Please call (319) 235-3620 for help with your questions or to set up individual lactation consultations.
Cardiac & pulmonary rehab programs at Allen Hospital have been suspended due to the coronavirus pandemic.
For the safety of patients, visitors and hospital staff, our goal is to minimize the number of individuals coming into the hospital when not medically necessary. As this situation evolves, we will reach out to patients directly regarding when we plan to resume your rehabilitation at Allen Hospital. If you are a patient and have any immediate concerns about your health, contact your doctor as soon as possible.
Due to the increase in COVID-19 cases in our community, Allen Birthing Center will not be able to offer Labor & Birth or
Breastfeeding classes until further notice. If you have registered for these classes, you will be receiving a refund or you will be given the option to take an eClass online for no additional cost.
Please contact Childbirth Education coordinator, Suzanne Starbeck or (319) 226-2229 ext. 1 with any questions.
Effective March 24, all Home Medical Equipment retail locations are closed. Please call (319) 235-5285 to arrange an appointment, schedule curbside pickup or a home delivery.
The Allen Hospital Auxiliary Gift Shop is open Monday through Friday from 9 a.m. to 4 p.m. Universal masking and social distancing guidelines remain in place. Visitors may also call (319) 235-3880 during open hours to place an order or order anytime online and we will be happy to deliver to the patient.
As of March 10, 2020, UnityPoint Health is restricting in-person, vendor visits for sales and marketing calls, routine business reviews, and any other non-critical meetings. Vendor visits required for direct patient care or business critical functions (ex: equipment repair) are permissible with the appropriate screening and precautions. This change is to reduce risk of exposure to patients, team members and vendors during the global outbreak of COVID-19.
We will communicate accordingly when in-person vendor visits are reinstated. Thank you for your cooperation.