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Urgent Care - Sunnybrook

5885 Sunnybrook Drive
Sioux City, Iowa 51106

01 Patients
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Safe Care. Your Way.

We're here to keep you safe.

At UnityPoint Health - Sioux City, the health and safety of our patients, communities and team members is at the center of everything we do. 

What to Expect When Visiting:
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What to Expect When Visiting:
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What to Expect When Visiting:
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Is it safe for me to visit the hospital and clinics?Our staff take additional precautions based on the latest guidelines from the CDC to keep you and the healthcare team safe. In most cases we utilize text messaging technology that offers virtual waiting rooms whereby your healthcare team will communicate with you via text upon arrival to the clinic and message you when it's time to come inside. 

What are my options for primary careAll clinics are open and safe to visit. Your provider may offer you a virtual primary care visit that you can do from the comfort of your home or work. Virtual care is a great way for your provider to safely care for you, save you time, and securely leverage technology by connecting over your phones audio and video capabilities.

Most common conditions and symptoms can be treated through virtual care, including diagnosing a health concern, refilling a prescription, answering a medical question, completing follow-up visits, monitoring chronic conditions, and making referrals to a specialist or other healthcare providers. Request a virtual appointment by simply calling your clinic as you normally would to schedule an appointment. 
Appointments such as school and sports physicals, as well as well-child physicals and vaccinations remain extremely important during this time and should be done one-on-one with your provider.What should I expect during my visit?All patients are screened for symptoms and temperature upon arrival to our facilities.
We ask for your help in keeping all of our patients safe. Please stay home if you have a fever, cough, sore throat or any other symptoms of illness. Please call us to reschedule your appointment. 

Our waiting areas have been reorganized to allow for social distancing.

When calling your provider office to request an appointment or prior to an in person visit, you will be screened over the phone for fever, cough, shortness of breath, and other respiratory symptoms consistent with COVID-19. If you have these symptoms, please discuss with your provider and do not delay seeking medical care. Many of these symptoms can be managed with a virtual visit, and if necessary, your provider may refer you to a designated clinic for an examination or a drive through care site for testing in a safe environment.
Who can come with me to my visit?We are limiting appointments to one visitor when possible to reduce the number of person to person interactions. Upon your entrance, you will be greeted by a nurse who will again screen you at the door for respiratory symptoms, and then take you to an exam room.
Do I need to wear a mask?Universal masking is in effect at all of our locations. We encourage you to bring a cloth mask to your visit. If you do not have your own, one will be provided to you by our team.
What measures do staff take?Our care teams are wearing a mask and face shield at all times. We also monitor the health of our team members with screenings twice a day. A staff member who develops respiratory symptoms is to remain at home until they are cleared to return to work.How are the exam rooms cleaned?We always take cleaning seriously at all of our facilities. At the end of each visit, the exam room is cleaned thoroughly with disinfecting wipes before the next patient is roomed. All locations receive a deep cleaning every night.

What about Urgent Care?

Urgent Care is also available to meet your acute care needs. Sunnybrook Urgent Care is open Monday-Friday, 8 a.m. – 6 p.m. and weekends 8 a.m. – 4 p.m.

What if I have respiratory symptoms?All respiratory patients are advised to call their primary care provider for assessment and treatment options. Will I have to wait with other patients?No - we utilize a virtual waiting room. For primary care appointments requiring a clinic visit, we've launched a new text messaging platform to create a virtual waiting room. This platform allows you to easily communicate directly with your clinic without stepping foot in the door. How it Works: You'll receive an automated appointment reminder via text message When you arrive, you'll reply to that message to notify the office you're there You'll receive a text message or phone call with instructions for registration and when to enter the building
Should I use virtual care?
You can arrange a virtual care directly with your provider by calling their office. UnityPoint continues to offer on demand urgent care services to any patient via your smartphone, tablet, or computer, 24/7/365. This unique virtual care option allows you to see a provider for minor illnesses such as ear infections, cold and flu, rashes, sore throats, headaches, allergies and more. When appropriate, a prescription will be sent to the pharmacy of your choice. The cost of a virtual urgent care visit is $39 or less depending on your insurance. To get started, simply create an account at unitypointvirtualcare.org, complete your medical history, and request an immediate visit day or night.