Updates, Closings & Restrictions
Please Call Ahead Before Any Visit & Wear a Mask or Face Covering
To reduce community spread of COVID-19, we're asking all patients to please call ahead before visiting a clinic. If you have an appointment at a UnityPoint Health location, please wear a mask or face covering except for children under two years old, anyone who has trouble breathing, is unconscious, incapacitated or unable to remove the mask without assistance.
UnityPoint Clinic - Temporary Hours Changes (Effective April 20)
Sunnybrook Family Medicine Monday through Thursday 8 A to 5 P and Friday 8 A to 2 P
Sunnybrook Pediatrics Monday through Thursday 8 A to 5 P and Friday 8 A to 2 P
Sunnybrook Urgent Care Monday through Friday 8A to 6P Saturday and Sunday 8A to 4P
Sergeant Bluff FM Monday through Thursday 8 A to 5 P and Friday 8 A to 2 P
Pulmonary Monday through Thursday 8:30A to 5P, Closed Friday
Surgery Monday through Thursday 8:30A to 4P, Closed Friday
Physical Med & Rehab Monday/Tuesday 10 A to 4 P, Wednesday/Thursday 9:30A to 4P, Closed Friday
Foot and Ankle Monday through Thursday 8A to 5P, Closed Friday
Maternal Fetal Medicine Monday 11 A to 5P Tuesday-Thursday 8:30A to 4:30P,
Sunnybrook Lab Services - Hours Change (Effective April 20)
Lab services at Sunnybrook Medical Plaza will be offered Monday-Thursday 7:30 a.m. – 4:30 p.m., Fridays 7:30 a.m. - 3:30 p.m., Saturdays and Sundays CLOSED. If you need to schedule an appointment, call (712) 266-2790 and check in at the front desk.
Postponement of Non-Urgent Procedures and Surgeries
MercyOne Siouxland Medical Center, UnityPoint Health-St. Luke's, Dunes Surgical Hospital, and Pierce Street Same Day Surgery, announced they would postpone elective surgeries and procedures beginning on Tuesday, March 24 in response to COVID-19.
Patients who have elective surgeries scheduled in the next few weeks can expect their procedures to be postponed. The hospitals said the decision was made with the safety of patients, providers, nurses and staff in mind. Every patient scheduled will be contacted by their Provider's office and no further scheduling of elective procedures will occur at this time.
LAB and IMAGING SERVICES - Effective March 19 6:00 a.m.
Lab services will be relocating to Sunnybrook Medical Plaza temporarily. If you need to schedule an appointment, call (712) 266-2790 and check in at the front desk. Lab services will be offered weekdays 6:00 a.m. – 5:30 p.m. and weekends 8:00 a.m. – 4:00 p.m.
In addition to lab services, several outpatient imaging services will also be relocating to Sunnybrook Medical Plaza. For walk-ins and scheduled appointments, please call ahead to Central Scheduling at (712) 279-7979 for all imaging needs.
BILLING & CASHIER'S OFFICE
In addition to our updated visitor restrictions, starting today we will be closing the cashier's office until further notice as an effort to minimize the spread of COVID-19. If you need to talk to someone about your bill, please contact (712) 279-3116. You may pay your bill over the phone or online at this time. Thank you for your understanding.
The Diabetes Center is CLOSED until further notice.
UPDATED Visitor Restrictions - Effective March 18
MercyOne Siouxland Medical Center, UnityPoint Health – St. Luke's and the Centers for Disease Control and Prevention (CDC) as well as local public health authorities want to provide the safest possible environment for patients, families, visitors and staff.
Based on the latest available information, one important way to enhance resident health and safety is to reduce their exposure to potential disease carriers. The fewer people with whom our patients come into contact, the less likely they will be to contract COVID-19 or other infectious diseases.
For this reason, effective Wednesday, March 18, we are instituting strict visiting restrictions. For the immediate future, NO visitors will be allowed in our facilities.
- NO visitors will be allowed in our facilities.
- Some exceptions will be made for extenuating circumstances.
Exceptions may be made on a case-by-case basis for:
Children admitted to the hospital
- Maternity units
- Patients receiving end-of-life care
For approved exceptions, only one visitor per patient will be allowed. They must be:
- 18 or older
- Either immediate family members, powers of attorney, guardians or patient representatives
- Healthy with no symptoms of illness including respiratory or fever
HALL WALKER PATH
The hall walker path at St. Luke's is CLOSED until further notice.
BABY WEIGH CLINIC
The St. Luke's Baby Weigh Clinic that is held on Monday afternoons is cancelled until further notice.
ST. LUKE'S CLASSES
We regret to inform you that we are canceling all classes at this time. This was a difficult decision, but we feel it is best for the safety of our patients, families and team members. We look forward to being able to resume these support groups as soon as possible. Please check back here for updates.
ST. LUKE'S COLLEGE CANCELLATIONS
St. Luke's College has been carefully assessing COVID-19 and will continue to monitor this rapidly changing situation. It is important that we prepare and respond appropriately. Please note that there are currently no known cases in Woodbury County.
In an effort to minimize the spread of COVID-19 and provide a safe environment for students, faculty and staff, St. Luke's College will extend its current spring break for students in all programs through Sunday, March 22. The purpose of this extension is to allow faculty time to convert current face to face courses to an online format for a minimum of two weeks, March 23-April 3. The College will remain open and running normal operations. While the situation evolves each day, currently we do not plan to extend the length of the semester nor reschedule commencement.
Online courses, clinical and labs will resume on Monday, March 23. Course faculty will be reaching out to students regarding course schedules.
Effective Friday, March 13 at 6 a.m. the following temporary visitor restrictions will be implemented at MercyOne Siouxland Medical Center and UnityPoint Health – St. Luke's. For the immediate future, ONLY visits from immediate family members, loved ones or clergy who meet the following criteria will be permitted.
- Limit to 2 visitors per patient
- Be 14 years of age and older (including siblings)
- Remain in patient room as appropriate
- Limit movement within the facility and avoid common areas
- Be free from illness such as (fever, sore throat, cough, diarrhea, vomiting or runny nose)
- Wash hands with soap and water or use alcohol-based hand foam/gel upon entering and exiting the patient's room
- Visitor restrictions are temporary and subject to change as necessary
As a reminder, we encourage the community to follow the best practices from the Centers for Disease Control and Prevention to help prevent the spread of all viruses:
- Staying home if you are sick
- Avoiding close contact with people who are sick
- Covering your nose and mouth when you cough or sneeze
- Thoroughly washing your hands with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing - if soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
- Avoiding touching your eyes, nose and mouth
- Disinfecting surfaces and objects using a regular household cleaning spray or wipe
We understand these visitor restrictions may be difficult. While we are committed to providing a family-centered care environment, restricting visitors at this time is in the best interest of our patients, colleagues and the community. Thank you for your cooperation in this effort.
For up-to-date information related to COVID-19, please visit http://www.siouxlanddistricthealth.org/. If you have general questions on COVID-19, please dial 2-1-1. If you begin to experience symptoms and have been in close contact with a person known to have COVID-19 or if you live in or have recently been in an area with ongoing spread of COVID-19, call your primary care provider before coming in.