COVID-19 Updates & Closings | UnityPoint Health Sioux City

Urgent Care - Sunnybrook

5885 Sunnybrook Drive
Sioux City, Iowa 51106

Closed Patients
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Updates, Closings & Restrictions

Please Call Ahead Before Any Visit & Wear a Mask or Face Covering

To reduce community spread of COVID-19, we're asking all patients to please call ahead before visiting a clinic. If you have an appointment at a UnityPoint Health location, please wear a mask or face covering except for children under two years old, anyone who has trouble breathing, is unconscious, incapacitated or unable to remove the mask without assistance.

Visitor Restrictions - Updated 9/2/20

We know visitors are very important to a patient's recovery. We want patients, caregivers, and staff to be safe while COVID-19 is still in our community. Because of this, the visitor restrictions below remain in place at our hospital and clinics.

Additionally, anyone entering our facilities will be required to wear a mask per our universal masking policy. 

Visitor Restrictions - updated 9/2/20

If the patient is admitted for a hospital stay:

  • One (1) visitor must be a caregiver or significant other and must be the same person for the duration of the hospital stay.  
  • Visitor entry hours are 6 am to 9pm Monday – Friday and 7am to 9pm Saturday – Sunday.
  • Visitors may not enter the hospital between 9pm and 6am Monday – Friday and pm to 7am on Saturday – Sunday.
  • Visitor may stay overnight in a patient's room.
  • Exceptions may occur for entry in the OB/NICU and pediatric departments as well as end-of-life situations.  
  • Waiting areas are closed.  
  • The hospital cafeteria and vending areas are closed to visitors. Meal trays can be ordered through room service and delivered to the patient room; payment must be made via debit or credit card. Visitors may go to the coffee shop location near the main entrance, but please return directly to the patient's room after you make your purchase.
  • Visitor must stay in the patient room.
  • Masks are required to be worn including in patient rooms and hallways.
Patients will be allowed one (1) visitor only per patient stay with the following exceptions:

  • Pediatric patients may have one (1) parent or guardian with them, who can alternate during the stay.
  • NICU patients may have one parent plus one significant other, for a total of two (2), who can alternate during the stay.
  • For end-of-life situations, Chaplains or caregiver staff will discuss these exceptions with the family.
  • Behavioral Health follows existing visitor policy, with visitor hours from 4pm to 6pm. Monday – Friday and on Saturday – Sunday from 9am to 6pm.
  • Emergency Department will continue to allow visitors by exception only.
  • (1) visitor is allowed to accompany a patient during Outpatient services, but must stay in the designated are for the service being provided. 
  • Masks are required to be worn including in patient rooms and hallways.
All visitors must be in good health and will be screened prior to entrance into the hospital for fever and other symptoms related to COVID-19.  

  • Children under 16 years old are not allowed to visit or accompany an adult visitor. Adults who arrive to the hospital with children will be asked to make arrangements for the child to be picked up or will not be allowed to visit.
Reminder, anyone entering the hospital will be required to wear a mask, per the universal UnityPoint Health masking policy.

Please be kind to our team members if they remind you of our policy. We want to keep everyone safe.


UnityPoint Clinic - Temporary Hours Changes (Effective July 1)

Sunnybrook Family Medicine         Monday through Thursday 8 A to 5 P and Friday 8 A to 2 P
Sunnybrook Pediatrics                    Monday through Thursday 8 A to 5 P and Friday 8 A to 2 P
Sunnybrook Urgent Care                Monday through Friday 8A to 5:30P  Saturday and Sunday 8A to 3:30P
Sergeant Bluff FM                           Monday/Tuesday 7:30 A to 6 P, Wednesday/Thursday 8 A to 5 P,    Friday 8 A to 1 P
Pulmonary                                        Monday through Thursday 8:30A to 5P, Closed Friday
Surgery                                             Monday through Thursday 8:30A to 4P, Closed Friday
Physical Med & Rehab                    Monday/Tuesday 10 A to 4 P, Wednesday/Thursday 9:30A to 4P,    Closed Friday
Foot and Ankle                                Monday through Thursday 8A to 5P, Closed Friday
Maternal Fetal Medicine                 Monday 11 A to 5P Tuesday-Thursday 8:30A to 4:30P,
   Closed Friday


Sunnybrook Lab Services - Hours Change (Effective April 20)

Lab services at Sunnybrook Medical Plaza will be offered Monday-Thursday 7:30 a.m. – 4:30 p.m., Fridays 7:30 a.m. - 3:30 p.m., Saturdays and Sundays CLOSED. If you need to schedule an appointment, call (712) 266-2790 and check in at the front desk.

LAB and IMAGING SERVICES - Effective March 19 6:00 a.m.

Lab services will be relocating to Sunnybrook Medical Plaza temporarily. If you need to schedule an appointment, call (712) 266-2790 and check in at the front desk. Lab services will be offered weekdays 6:00 a.m. – 5:30 p.m. and weekends 8:00 a.m. – 4:00 p.m.

In addition to lab services, several outpatient imaging services will also be relocating to Sunnybrook Medical Plaza. For walk-ins and scheduled appointments, please call ahead to Central Scheduling at (712) 279-7979 for all imaging needs.

BILLING & CASHIER'S OFFICE

In addition to our updated visitor restrictions, starting today we will be closing the cashier's office until further notice as an effort to minimize the spread of COVID-19. If you need to talk to someone about your bill, please contact (712) 279-3116. You may pay your bill over the phone or online at this time. Thank you for your understanding.

DIABETES CENTER

The Diabetes Center is CLOSED until further notice.

Visitor Restrictions

Visitor restrictions remain in place at our hospital and clinics. Additionally, anyone entering our facilities will be required to wear a mask per our universal masking policy.

For the immediate future, NO visitors will be allowed in our facilities.

Visitor Restrictions

  • NO visitors will be allowed in our facilities.
  • Some exceptions will be made for extenuating circumstances.
Exceptions may be made on a case-by-case basis for:
  • Children admitted to the hospital
  • Maternity units
  • Patients receiving end-of-life care 
For approved exceptions, only one visitor per patient will be allowed. They must be: 
  • 18 or older
  • Either immediate family members, powers of attorney, guardians or patient representatives
  • Healthy with no symptoms of illness including respiratory or fever

HALL WALKER PATH

The hall walker path at St. Luke's is CLOSED until further notice.

BABY WEIGH CLINIC

The St. Luke's Baby Weigh Clinic that is held on Monday afternoons is cancelled until further notice.

ST. LUKE'S CLASSES

We regret to inform you that we are canceling all classes at this time. This was a difficult decision, but we feel it is best for the safety of our patients, families and team members. We look forward to being able to resume these support groups as soon as possible. Please check back here for updates.