Vaccine Update and Visitor Policy
Vaccine Update (updated 3/8/21):
As vaccinations continue to occur in the Siouxland area, we ask you to be patient and encourage you to continue to check your email, text messages, etc., as well as watch the websites and social media pages of the public health agencies for the states in which you reside. Please refrain from reaching out to our clinics as we do not have a vaccine waitlist.
Whether you've received the vaccine or not, it's important for everyone to continue wearing face masks, social distancing, washing hands often and staying home when sick. If you have a specific question about your health, please contact your doctor for advice.
More information on the vaccine can be found here.
Visitor Policy (updated 3/8/21):
UnityPoint Health - St. Luke's is now managing visitors who are entering and leaving our hospital through a new electronic software process. To ensure this process is smooth upon your arrival to see your loved one, we do ask that you come prepared with a photo ID.
While we know visitors are very important to a patient's recovery, we want to ensure our patients, caregivers, and staff continue to be safe while COVID-19 is still in our community. Because of this, the visitor restrictions below remain in place at our hospital and clinics.
Additionally, anyone entering our facilities will be required to wear a mask per our universal masking policy.
If the patient is admitted for a hospital stay:
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Two (2) visitors, must be a caregiver or significant other and must be the same person for the duration of the hospital stay.
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Visitor entry hours are 6 am to 9pm Monday – Friday and 7am to 9pm Saturday – Sunday.
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Visitors may not enter the hospital between 9pm and 6am Monday – Friday and pm to 7am on Saturday – Sunday.
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One (1) visitor may stay overnight in a patient’s room.
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Exceptions may occur for entry in the OB/NICU and pediatric departments as well as end-of-life situations.
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Waiting areas are closed.
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The hospital cafeteria and vending areas are closed to visitors. Meal trays can be ordered through room service and delivered to the patient room; payment must be made via debit or credit card. Visitors may go to the coffee shop location near the main entrance, but please return directly to the patient's room after you make your purchase.
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Visitor must stay in the patient room.
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Masks are required to be worn including in patient rooms and hallways.
Patients will be allowed two (2) designated visitors only per patient stay with the following exceptions:
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Pediatric patients may always have two (2) parent or guardians with them.
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NICU patients may have one parent plus one significant other, for a total of two (2), who can alternate during the stay.
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For end-of-life situations, Chaplains or caregiver staff will discuss these exceptions with the family.
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Behavioral Health follows existing visitor policy, with visitor hours from 4pm to 6pm. Monday – Friday and on Saturday – Sunday from 9am to 6pm.
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Emergency Department (including pediatric patients), Observation Unit (CDU), and OB patients are allowed one (1) visitor.
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Masks are required to be worn at all times, including in patient rooms and hallways.
All visitors must be in good health and will be screened prior to entrance into the hospital for symptoms related to COVID-19.
Reminder, anyone entering the hospital will be required to wear a mask, per the universal UnityPoint Health masking policy.
Please be kind to our team members if they remind you of our policy. We want to keep everyone safe.