View Support Person Guidelines Currently In Place
To reduce community spread of COVID-19, we're asking all patients to please call ahead before visiting a clinic. Patients and visitors who are over age 2 and able to tolerate a mask or face covering, should do so if entering a UnityPoint Health facility. If you don't have one, you may request one upon arrival.
Visitor Guidelines Now in Place
Effective immediately at all inpatient locations of UnityPoint Health – Central Illinois.
All patients and visitors ages 2 and up are still required to wear a mask while at our locations, regardless of whether or not they are vaccinated. (Minors are now allowed back as visitors, excluding OB, postpartum and pediatric floors.)
Visitors allowed within our inpatient facilities must be healthy. Visitors will not be allowed if displaying signs or symptoms of an influenza-like illness, which includes a fever, with cough or sore throat, vomiting, diarrhea, headache, shaking with chills and new loss of taste or smell. If you show symptoms, you may be asked to leave.
Inpatient Visiting Hours
- Methodist, Pekin, Proctor: Normal visiting hours are 8 a.m. to 8 p.m. (7 days a week)
Inpatient Units, Outpatient Departments, Emergency Department, Maternity, Pediatric
(excluding Transitional Care Center and Behavioral Health Units)
- Emergency Department: Two visitors may accompany the patient during evaluation. Patients under 18 years may also have two visitors.
- Hospitalized admitted inpatients may have two people in their room at any given time; people may rotate in and out of the facility.
- Visitors may be asked to show identification when checking in and will be issued a visitor's badge, must not be experiencing any symptoms of COVID-19, and will be required to follow the hospital's personal protective equipment and social distancing guidelines.
- Once a visit is completed, visitors are asked to check out and return their visitor's badge so other loved ones will have an opportunity to visit the patient.
- Inpatient Units: Patients may have two visitors in the room. All visitors must remain in the patient's room at all times except when visiting the cafeteria or when the patient is receiving care that requires privacy. In those cases, a visitor can move to a public area such as cafeteria, chapel, etc.
- Outpatient Departments & Procedures: Patients may bring two visitors with them, if needed. In waiting room areas social distancing must be maintained, if unable to maintain social distance visitors may be limited or unable to accompany patient at that time.
- Outpatient Surgeries: Patients may bring two visitors with them, if needed.
- Labor/Delivery and Postpartum: Patients may have two visitors during Labor & Delivery and Postpartum stay, overnight visitors are limited to one visitor and are allowed to rotate. (All visitors must be 18 years or older.)
- Special Care Nursery, Pediatric, Minor Patients: Patients under 18 years may have two visitors. (All visitors must be 18 years or older.)
Transitional Care Center and Behavioral Health Units
Unit specific guidelines for visitation will be followed for Transitional Care Center and the Behavioral Health units. Contact the unit for more information, no walk-in visitors will be allowed.
Emergency Behavioral Health Intake: One visitor may accompany the patient during evaluation. Patients under 18 years may have two visitors.
COVID-19 positive Inpatients
COVID-19 positive inpatients are allowed 1 visitor except during end of life, visitors must be vaccinated and comply with PPE use and prevention efforts. Virtual visits are also available for all COVID-19 positive patients. If you have patients or families that need assistance setting up a virtual visit, please send an email request to Patient_Advocate@unitypoint.org.
End of Life Inpatients
Patients nearing the end of life may have four people in their room. Visitors may rotate in and out. Clergy will not be counted in that number.
Two people in total may view the body after death.
All visitors will be asked to leave if they are symptomatic or do not meet the above criteria. For any questions regarding visitor policies, please contact our patient advocate team by email at Patient_Advocate@unitypoint.org.
If you have patients or families that need assistance setting up a virtual visit, please send an email request to Patient_Advocate@unitypoint.org.
Enter "virtual visit" in the subject line and please include the patient's name, room number and family contact info. Assistance is available from 8am- 5pm M- F.
For more ways to protect against the spread of COVID-19 and seasonal influenza, and for the latest updates and guidance in this rapidly evolving situation, please visit the websites of the Centers for Disease Control and Prevention; Peoria City and County Health Department, Tazewell Health Department, and Illinois Department of Public Health.
Updates, Closings, and Cancellations
Campus and Food Venue Updates:
- All cafeterias will remain open. (Cafeterias are currently only open to patients, visitors, and staff.)
- Some family waiting areas may be closed until further notice.
- The Proctor Soda shop will remain closed until further notice.
- The Pekin Nearly Nu will remain closed until further notice.
- The Methodist UP Café is open.
- Walgreens at Methodist is open.
- Hospital Gift Shops are currently only open to patients, visitors, and staff.
Welcome to UnityPoint Health, where we coordinate your care to give you the best outcome! Whether you are here as a patient, family member or visitor, we are committed to meeting your needs.
Parking at UnityPoint Health – Methodist
Parking is always free at UnityPoint Health for our patients, visitors and guests.
Visitors and most patients should park in Parking Deck A at the corner of Hamilton Blvd. and Glen Oak Ave. Please enter the deck from Hamilton Blvd. The deck is connected by a skywalk to the hospital's main entrance.
Free valet parking is available at UnityPoint Health - Methodist.
Parking at UnityPoint Health – Proctor & Pekin
Parking is available in surface lots located around our Proctor and Pekin campuses. Parking is free and open, unless otherwise noted.
At UnityPoint Health, we coordinate care to address your physical, emotional and spiritual needs. Our Pastoral Care Department is an interfaith staff of clergy trained in hospital ministry, with a special emphasis on helping and supporting people who are experiencing stressful and emotional situations.
Chaplains are available at Methodist Sunday through Friday from 8 a.m. to 4:30 p.m. Chaplains are on-call at all other times for emergencies and other critical situations. In addition, Catholic lay people commissioned as Eucharistic Ministers provide Holy Communion to our Catholic patients. Sacramental ministry is also available for our Protestant patients upon request.
Chaplains are available around the clock at Proctor. Your care provider will assist you if you request the support of a chaplain.
Chapels are located on the first floors of both the Methodist and Proctor campuses. They are open to patients, visitors and employees for private meditation, except during scheduled services.
Sunday Services at Methodist
Protestant Worship & Communion: 11 to 11 a.m.
For reservations, call (309) 672-5945.
Our patients' family members who live outside the Peoria area can enjoy free overnight accommodations in the Methodist Inn. These comfortable hotel-like rooms are conveniently located within the Methodist campus. All have in-room TV and phone and most offer a private bath and shower. Coffee, tea, soft drinks and a daily continental breakfast are provided in the nearby family lounge.
Patients scheduled for an early-morning procedure may also request a reservation for an Inn room. Use is limited to the night before and the night following the procedure.
The UnityPoint Health – Methodist | Proctor Foundation accepts donations in the name of the Methodist Inn to keep this free service available.
Find out more about overnight accommodations available at hotels and motels throughout the Peoria area.
Proctor Family Care
The Family Care Program is for patients traveling from outlying areas to Proctor for major surgical and interventional medical procedures and out-of-town family members of a Proctor patient.
A limited number of free cafeteria vouchers are available for immediate family members who are participants in the Family Care Program. The Proctor cafeteria is located on the 1st floor, serving breakfast from 6 to 10 a.m., lunch from 11 a.m. to 1 p.m. and dinner from 5 to 7:00 p.m. The cafeteria grill is open from 11 a.m. to 7 p.m. Vending machines are available 24/7 adjacent to the cafeteria.
For details regarding this program or to determine if you or family members or eligible, please contact, the Family Care Social Service Department (800) 331-7440 or (309) 691-1032.