Reporting A Patient Care Concern

Methodist Emergency Department

First Available Time :

Pekin Emergency Department

First Available Time :

Proctor Emergency Department

First Available Time :

Pekin Urgent Care

First Available Time :

Proctor First Care - East Peoria

2535 E. Washington St.
East Peoria, Illinois 61611

00 Patients
Waiting Now

Proctor First Care - Morton

621 W. Jackson Avenue
Morton, Illinois 61550

00 Patients
Waiting Now

Proctor First Care - Peoria Heights

1120 E. War Memorial Drive
Peoria Heights, Illinois 61616

00 Patients
Waiting Now

UnityPoint Clinic - Express

8914 N. Knoxville Avenue
Peoria, Illinois 61604

00 Patients
Waiting Now

UnityPoint Clinic - Express (Washington)

209 N. Cummings Lane
Washington, Illinois 61571

00 Patients
Waiting Now

Report A Patient Care Concern

If at any time you have a concern or are dissatisfied with your care at UnityPoint Health - Peoria, please contact our Patient Advocate at 309-672-5529.  UnityPoint Health is committed to resolving care and safety issues in a timely manner and our Advocate program is dedicated to this purpose.  While we appreciate the opportunity to address your concern through our Advocate program first,  UnityPoint partners with regulatory agencies who may also be contacted with concerns as well, including IDPH at 1-800-252-4343 (TTY: 1-800-574-0466 and The Joint Commission.

Patient safety concerns can be reported to The Joint Commission:

  • At www.jointcommission.org, using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website

  • By fax to 630-792-5636

  • By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181