Patient Ratings and Comments About Our Survey
The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
out of 5 (27 Ratings)
Amy was very professional,respectful of my time and made me feel comfortable talking about my health! She listened tomy concerns and spoke with me, not at me, which is one of the main things that I look for in a provider. Will definitely recommend her to my family and friends.UnityPoint Clinic Patient
I am very fortunate to have my nurse practitioner. She is excellent and I feel confident in her and the help she has provided has solved my health issue.UnityPoint Clinic Patient
I had never seen Ms. Gardner before, and she was VERY nice, polite, and pleasant to work with. I always am uneasy with medical professionals I don't know due to my general phobia of medical "stuff" but she put me at ease immediately. She took care of me quickly, and returned my results on Monday as promised, with a prescription already sent it and ready to go for me.UnityPoint Clinic Patient