Patient Ratings and Comments About Our Survey
The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
out of 5 (345 Ratings)
Whenever I need a specialist, Dr Lee knows exactly who to recommend. His circle of professionals is extensiveUnityPoint Clinic Patient
I have the utmost confidence in Dr. Lee . . . he NEVER rushes me . . . makes sure I understand everything and answers ALL MY QUESTIONS.UnityPoint Clinic Patient
have suggested this office but family unable to get appointment said not taking new pts.UnityPoint Clinic Patient
very kind & helpfulUnityPoint Clinic Patient
I will say that since Illini medicine has become a Unity point facility the wait times have extended, but it seems there is more paper work now than beforeUnityPoint Clinic Patient