Patient Ratings and Comments About Our Survey
The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
out of 5 (91 Ratings)
*Dr. Pat always goes over what test I have had done [...] You can tell she has gone over my file before she comes in the room.UnityPoint Clinic Patient
Care provider is outstanding. She is knowledgeable and very caring.UnityPoint Clinic Patient
I feel very comfortable talking to Pat Estep. With my other doctors (specialists) it's like they are trying to explain something to someone who isn't as bright as they are. With Pat I'm talking to a friend who is helping me find my way through a difficult situation. I appreciate her and the staff very much.UnityPoint Clinic Patient
*Pat Estep is wonderful. She really listens, and I feel good about talking with her about my health. She is very knowledgeable.UnityPoint Clinic Patient
*Pat always does a good job.UnityPoint Clinic Patient