Patient Ratings and Comments About Our Survey
The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
out of 5 (211 Ratings)
office staff is great, then we have Dr. HensoldUnityPoint Clinic Patient
Phone staff, front desk, nurse & doctor = 100%!Thank You!UnityPoint Clinic Patient
no commentUnityPoint Clinic Patient
Excellent dr. -!!! Very thorough & caring.UnityPoint Clinic Patient
Seemed not that knowledgeable about current health issue - recommended ENT specialist -UnityPoint Clinic Patient