Interpreter Assistance | UnityPoint Health - Peoria

Methodist Emergency Department

First Available Time :

Pekin Emergency Department

First Available Time :

Proctor Emergency Department

First Available Time :

Pekin Urgent Care

First Available Time :

Proctor First Care - East Peoria

2535 E. Washington St.
East Peoria, Illinois 61611

Closed Patients
Waiting Now

Proctor First Care - Peoria Heights

1120 E. War Memorial Drive
Peoria Heights, Illinois 61616

Closed Patients
Waiting Now

UnityPoint Clinic - Express

1909 North Morton Avenue
Morton, Illinois 61550

Closed Patients
Waiting Now

UnityPoint Clinic - Express

8914 N. Knoxville Avenue
Peoria, Illinois 61604

Closed Patients
Waiting Now

UnityPoint Clinic - Express

209 N. Cummings Lane
Washington, Illinois 61571

Closed Patients
Waiting Now

In-hospital Interpreter Services

If you need interpretation services while you are at UnityPoint Health, please let your nurse know when you arrive. They will be able to contact someone who can assist you.

We have interpreters in the following languages:
Arabic, Chinese, French, Spanish, Tagalog, Urdu, Yoruba, and ASL. We will make every effort to accommodate your language needs.

Phone Interpreter Services

Interpreter services are available 24 hours a day, 7 days a week, 365 days a year for over 140 languages via language link services to all UnityPoint Health offices. Calls are connected to an interpreter within an average of 25 seconds. Language identification cards are available in the nursing offices and the Emergency Department to assist in identifying needed language when unable to determine. 

TTY and Hard of Hearing Telephones

UnityPoint Health has TTY telephones and hard-of-hearing telephones for the hearing impaired. A TTY phone is located in the Emergency Department and at the Information Desk in the hospital lobby. Both types of phones are available for patient use.