Helpful Information for Patients

Thank you for choosing UnityPoint Health – Meriter. Our healthcare professionals have dedicated their lives to your good health, and they will make every effort to ensure that your stay is as pleasant as possible.

We encourage you to take an active part in your health care by asking questions and expressing concerns if you don't understand what you have been told, learning about your diagnosis and the medical tests and treatment plan you have been prescribed, and knowing the medications you are taking.

Patient Rights and Responsibilities

As a patient, you have the right to voice complaints regarding the quality of care and services you receive, and are assured that a complaint will in no way compromise your access to care. At UnityPoint Health - Meriter, patient representatives are available for any problems, concerns or complaints that hospital patients or their families may have while at Meriter. A representative will work on your behalf to address these issues.

To reach the Patient Representatives, call (608) 417-6462. When the Patient Representatives are away from the hospital, the Nursing Administrative Coordinator will respond to any concerns that may arise. You can also talk to your physician, nurse or nurse manager at any time.

Learn more about your rights as a patient.