UnityPoint Health - Madison

Patient and Family Feedback

Our goal is to always provide you and your family with the best care possible. Your ideas and opinions are invaluable to us, so please take a moment to share them! We offer several ways for you to connect with us.

Join our Survey Panel

As a member of our online community, UnityPoint Health Insiders, you can provide feedback through our monthly online surveys. With topics ranging from your perceptions of health care in Wisconsin to ways that Meriter can best communicate with patients, your answers and ideas directly affect how we provide care. 

To thank you for your time, you will be automatically entered into our monthly drawings for a chance to win $50... simply for sharing your thoughts and opinions! 

You do not need to be a patient at Meriter to join our survey panel. 

Learn more or become a member of UnityPoint Health Insiders

Recognize Your Care Team

The DAISY Award: Nominate a Nurse

Did you have an outstanding nurse during your time at Meriter? Please take a moment to share your story and help us honor nurses who make a difference every day in the lives of patients. Learn more or nominate your nurse.

Pinnacle Award: Recognize an Exceptional Caregiver or Unit

Often, patients and families ask how they can say 'thank you' to an outstanding provider or unit. Meriter Foundation's Pinnacle Caregiver Program provides a way to make a gift in honor of a special nurse, physician, therapist, volunteer or entire department. Learn more or recognize your care team. 

Tell Your Story

Have a special story about your Meriter experience? We would be honored if you'd share it with us. Your story will be posted on MyMeriterStory.com and sent directly to staff and departments mentioned in your story.

Share your 'My Meriter Story'.

Become a Member of our Patient and Family Advisory Council

Interested in getting even more involved? Meriter is pleased to seek the advice of our Patient and Family Advisory Council (PFAC). The PFAC, representing a multitude of areas of care and demographics, is made up of our patients and their family members. Working with Meriter leadership and staff, the PFAC advisors provide in-depth feedback on the needs and concerns of patients and their families.

Learn more or apply to join the Patient and Family Advisory Council.

Rate Your Physician

Visit your doctor's online profile pages and rate the care they provided. Opportunities to rate your physician are available on Google+, Yelp, Healthgrades, Vitals and RateMDs.

Visit Us on Facebook

Post comments, "like" us, or recommend us to others.

Visit our Facebook page.

Submit a Comment or Question Online

If you or a loved one recently received services at a location in the UnityPoint Health - Meriter system, we would appreciate feedback on your experience. Your feedback will help us learn what you liked and what we can do to better meet our community's needs.

Submit a question or comment.

Contact a Patient Representative

Our goal is to consistently provide care that is compassionate and considerate of your needs as a patient. If you or a family member experience any causes for concern during your time with Meriter, we will make every effort to resolve the issue as quickly as possible.

To connect directly with a Patient Representative, please call (608) 417-6462.