A sponsor of the Senior Health Insurance Information Program (SHIIP) in Keokuk, as service of the State of Iowa. Volunteer counselors provide free-of-charge counseling and information to people with questions regarding Medicare, Medicare supplement insurance, long term care insurance and claim filings.
Volunteer counselors complete an extensive five-day training program provided by the State of Iowa Insurance Division. Volunteers meet individuals on an appointment basis.
The State of Iowa created SHIIP in 1990 in response to the statewide need for senior health insurance information. SHIIP provides free informational materials as well as one-to-one assistance with Medicare coverage, Medicare supplement insurance, long-term care insurance, Medicare and insurance claims and other related issues. SHIIP does not recommend insurance companies, plans or agents. The volunteers, trained by the State of Iowa Insurance Division, answer questions and provide impartial information to help seniors make well-informed decisions.