UnityPoint Clinic Urgent Care - West

2255 John F Kennedy Road
Dubuque, IA 52002

Updated 6:10 PM
Dec. 5

Information posted is an estimate.
Your personal experience may vary.

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UnityPoint Health
Finley Occupational Health and Physical Therapy Customer Feedback Survey

Please let us know what we are doing well and how we can do better.






1: Name
2: Title
3: Email
4: Company
5: Phone
6: Fax
7: Staff is professional and courteous when communicating by phone
8: Staff is professional and courteous to patients
9: Making appointments is easy and convenient
10: The clinic location is easy to find and accessible
11: High quality medical care is delivered at this clinic
12: Written and verbal communication following the visit is adequate
13: Medical providers practice early return to work when possible
14: Overall quality of patient experience is high
15: Overall quality of employer experience is high
16: Diagnosis and medical treatment is accurate and efficient
17: Patient wait times are low
18: Billing is accurate and timely
19: Service pricing is competitive and fair
20: I am likely to use UnityPoint Health Finley Occupational Health in the future
21: Physical Therapy services are convenient and easy to schedule
22: Functional strength testing is valuable to our employment screening process
23: Drug Testing services are convenient and efficient
24: Therapy services are high quality
25: Overall, how would you rate the services received at UnityPoint Health Finley Occupational Health and Physical Therapy
26: Overall knowledge of staff members (provider, nurse, desk, other)
27: Hours of service are convenient for my company and employees
28: Staff is professional courteous when communicating by phone
29: Please let us know what we are doing well and how we can do better:
30: How can UnityPoint Health Finley Occupational Health and Physical Therapy become even more valuable to your company and other area companies?
31: May UnityPoint Health Finley Occupational Health and Physical Therapy have your permission to use your comments and name on future promotional materials?
32: May UnityPoint Health Finley Occupational Health and Physical Therapy have your permission to use your name/company as reference for prospective new clients?