UnityPoint Clinic Family Medicine and Walk-In Care - Cascade

610 2nd Avenue Northeast
Cascade, IA 52033

Closed Patients
Waiting Now

UnityPoint Clinic Family Medicine and Walk-In Care - Peosta

8456 Commercial Ct
PO Box 80
Peosta, IA 52068

Closed Patients
Waiting Now

UnityPoint Clinic Urgent Care - West

2255 John F Kennedy Road
Dubuque, IA 52002

Closed Patients
Waiting Now

Updates, Closings & Restrictions

If you have an appointment at a UnityPoint Health location, please wear a mask or face covering except for children under two years old, anyone who has trouble breathing, is unconscious, incapacitated or unable to remove the mask without assistance.

Visitor Guidelines & Universal Masking

Effective Monday, June 14th, UnityPoint Health - Dubuque will allow limited patient visitation. For the safety of our patients and staff, we are instituting the following visitation procedures. Our Universal Masking policy continues to remain in effect, so masks are required in our facilities.

  • Inpatients will be allowed two visitors per day. Visitors will be screened upon arrival. After leaving the hospital, the visitor may return the next day.
  • Any visitors with fever or signs of respiratory illness such as fever, cough, sore throat or shortness of breath will not be allowed to enter the facility.
  • Visiting hours will be 8 a.m. to 6 p.m.
  • No visitors under the age of 18 will be allowed.
  • Visitors are allowed only in patient rooms, designated waiting areas or restrooms.
  • The cafeteria will be open for visitors. The cafeteria does not accept cash payments. Visitors can order a tray through room service to be delivered to the patient's room. Payment by credit card is required for this service. 
  • All visitors are required to wear a mask for their entire visit.
  • Please perform hand hygiene when entering and exiting a room. Wash hands with soap and water for at least 20 seconds or use hand sanitizer when washing hands is not an option. 
  • Visitors will not be allowed if they have had COVID-19 in the past 10 days or have a pending COVID-19 test.
  • COVID-19+ patients are allowed visitors if there is no aerosol-generating procedure. If there are aerosol-generating procedures taking place, virtual visits are recommended. Visitors must adhere to PPE guidelines at all times.
  • Chaplain/clergy may visit. They can be a third visitor for the inpatient. 

Area Specific Guidelines - Visiting Hours Do Not Apply

  • One visitor is allowed to accompany a patient in outpatient or clinic areas including radiology and laboratory.
  • Family Birthing Suites may have two support people during labor and for up to two hours after labor. After that time, one support person can remain with the patient during their stay.
  • Infants in the Family Birthing Suites may have two caregivers with them at all times.
  • Patients who are at end of life may have two visitors.
  • Patients 17 years old and younger may have two parents or guardians with them who must remain with the patient for the entire visit.
  • Emergency Department may have one person who must remain in the patient's room for the entire visit. If the patient is admitted, inpatient visitor policy applies, and the visitor should go to Main Entrance B to be screened.
  • Visitors in the Babka Surgery Center will be asked to wait in the patient's room or will be directed to a waiting area.
  • One visitor is allowed in outpatient or clinic areas if needed for patient care or if a procedure-based sedative is used.
  • No visitors are allowed in Behavioral Health.

COVID-19 Questions

For questions regarding COVID-19, please contact the Dubuque County Health Department at (563) 557-7396 or the Iowa Department of Public Health at 2-1-1.