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UnityPoint Clinic - Express (Jordan Creek)

180 Jordan Creek Parkway, Suite 120
West Des Moines, Iowa 50266

00 Patients
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UnityPoint Clinic - Express (Waukee)

950 E. Hickman Road
Waukee, Iowa 50263

00 Patients
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Urgent Care - Altoona

2720 8th St. SW
Altoona, Iowa 50009

02 Patients
Waiting Now

Urgent Care - Ankeny

3625 N. Ankeny Blvd.
Suite E
Ankeny, Iowa 50023

05 Patients
Waiting Now

Urgent Care - Ingersoll

2103 Ingersoll Ave., Ste. 2
Des Moines, Iowa 50312

02 Patients
Waiting Now

Urgent Care - Lakeview

6000 University Avenue
Suite 101
West Des Moines, Iowa 50266

00 Patients
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Urgent Care - Merle Hay

4020 Merle Hay Road
Suite 100
Des Moines, Iowa 50310

02 Patients
Waiting Now

Urgent Care - Southglen

6520 SE 14th St.
Des Moines, Iowa 50320

00 Patients
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Urgent Care - Urbandale

5200 NW 100th Street
Urbandale, Iowa 50322


Safe Care Your Way

We're Here to Keep You Safe.

At UnityPoint Health, the health and safety of our patients, communities and team members is at the center of everything we do. Here's what we're doing to make sure you're safe when you visit our locations.

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Scheduled Virtual Visits  

Taking care of yourself is still important during this time. That's why we're making it easier for you to get the care you need when you need it. We've expanded our primary care services at select clinics to include Scheduled Virtual Visits over the phone or by video. For non-urgent health concerns, please call your clinic to see if a virtual visit can be scheduled with your doctor

Don't have a doctor? Use our online Find a Doctor tool to request a new appointment.

Some examples of conditions or questions that are a good fit for Scheduled Virtual Visits include:

  • Rashes
  • Mild stomach pain
  • Sinus infections
  • Minor injuries 
  • Joint pain  
  • Follow up on anxiety and depression  
  • Follow up on chronic conditions (COPD, Diabetes, Chronic Heart Failure, etc.)  
  • Medication checks  
  • Medicare Annual Wellness Visits 

Once your virtual visit is scheduled, our team will help you get set up for your visit on smartphone, tablet or computer. You can also reference our Mobile Setup Guide or Personal Computer Setup Guide.

New Virtual Waiting Rooms 

For primary care appointments requiring a clinic visit, we've launched a new text messaging platform to create a virtual waiting room. This platform allows you to easily communicate directly with your clinic without stepping foot in the door. 

How it Works:

  • You'll receive an automated appointment reminder via text message 
  • When you arrive, you'll reply to that message to notify the office you're there 
  • You'll receive a text message or phone call with instructions for registration and when to enter the building 

Safety Measures

Safety Measures in Action.

One mom shares her story about how new safety measures eased her anxiety during her son's pediatrics appointment. Read the article to learn more.

Where to Go for Care

We're here to help you find the care you need, safely. Learn more.