Where to Go for Care During COVID-19
You might have questions about how to get the care you need during the COVID-19 pandemic. In order to protect yourself and others, it's important to make informed choices.
Please Call Ahead Before Any Visit
To reduce community spread of COVID-19, we're asking all patients to please call ahead before visiting a clinic. If you have a medical emergency, please call 911.
We've made a few changes, so be sure to check clinic closings and restrictions before calling.
Care for COVID-19 Exposure or Symptoms
If you believe you have developed symptoms including fever, cough and/or difficulty breathing, and you have had contact with a person with COVID-19, we encourage you to call your primary care provider. Proper screening will be done over the phone. Please call your provider as a first step.
If you do not have a primary care provider, please call 2-1-1 or (515) 323-5680 to be properly assessed for potential COVID-19 symptoms that include fever, cough and/or difficulty breathing and you will be advised on next steps. An appointment is required to visit the Adult & Pediatric Respiratory Illness Clinic. These precautions are important for your safety.
Care and Treatment Options for Everything Else
If you need treatment for something other than COVID-19, we've got your back. Take advantage of Virtual Urgent Care, or find a walk-in clinic near you.
You can get the care you need at one of our walk-in care locations. Simply call ahead to one of the urgent care or UnityPoint Clinic - Express locations listed below. We've made some changes, so check our clinic closings and restrictions before you go.
Virtual Urgent Care
See a doctor anytime, anywhere from a computer, smartphone or tablet with UnityPoint Health Virtual Care. Through April 30, 2020, there's a free, $0 copay for all Virtual Urgent Care visits. This service provides treatment for conditions like sinus infections, rashes, urinary tract infections, allergies and other illnesses. If your provider writes a prescription, it's automatically sent to the pharmacy of your choice.
Start Your Virtual Visit
Still Not Sure What to Do?
If you still aren't sure where to go for care, or if you have other questions, you can always call your primary care clinic, or message your doctor directly with the MyUnityPoint patient portal.
If you don't have a primary care doctor, our MyNurse hotline stands ready to help answer your questions. MyUnityPoint Nurse is staffed 24 hours a day, 7 days a week. Call (800) 424-3258 to be connected right now.