180 Jordan Creek Parkway, Suite 120West Des Moines, Iowa 50266
Updated 7:17 PMMay. 12
Information posted is an estimate.
Your personal experience may vary.
950 E. Hickman RoadWaukee, Iowa 50263
2720 8th St. SWAltoona, Iowa 50009
3625 N. Ankeny Blvd.Suite EAnkeny, Iowa 50023
2103 Ingersoll Ave., Ste. 2Des Moines, Iowa 50312
6000 University AvenueSuite 101West Des Moines, Iowa 50266
4020 Merle Hay RoadSuite 100Des Moines, Iowa 50310
6520 SE 14th St.Des Moines, Iowa 50320
5200 NW 100th StreetUrbandale, Iowa 50322
Updated April 7, 2021
For the safety of our patients and team members, visitors are restricted at all UnityPoint Health – Des Moines hospitals. Only approved support people and designated caregivers of hospitalized patients will be allowed access.
While meeting the needs of our patients, we remain committed to limiting the number of people inside the hospital to keep team members and patients safe. Because of this, we have a zero tolerance for those unwilling to comply with our restrictions.
Hospitalized patients, including COVID-19 positive, will be allowed to identify two individuals as their support people, but only one approved support person is allowed per day between 9 a.m. and 7 p.m. Patients must identify their support people upon admission or as soon after as possible.
A designated caregiver(s) will be allowed in the following circumstances:
We understand these restrictions may be difficult for you. While we are committed to providing a family-centered care environment, right now restricting visitors is in the best interest of our patients and team members.
In an effort to further protect our team members and patients, UnityPoint Health – Des Moines will be redirecting all visitors to specific entrances on each of our campuses. Please see changes to our entrances for each campus listed below.
Iowa Methodist Medical Center/Blank Children's Hospital
Visitor restrictions are temporary and subject to change as necessary
UnityPoint Health – Des Moines will be limiting the delivery of personal items to patients to the following times: between 10 a.m. and 5 p.m., Monday through Friday. No weekend delivery.
Based on where patients are hospitalized, deliveries must be made to:
Items should be limited to small items that a patient might need during their stay and should be packaged in a bag, box or container. Packages should be small in order to facilitate the logistics of delivery. Items that are acceptable include, but are not limited to:
Ankeny Medical Park Pharmacy will temporarily offer curbside delivery effective Monday, March 30, 2020. Patients will need to drive up to the north entrance, call the pharmacy at (515) 965-4680, and they will deliver prescriptions and over-the-counter items to the car.
The pharmacy lobby will be closed to the public for the safety of our patients and employees. We will continue to deliver employee prescriptions to Iowa Lutheran Hospital, Methodist West Hospital and Iowa Methodist Medical Center.
To reduce community spread of COVID-19, we're asking all patients to wear a mask or face covering if you have an appointment at a UnityPoint Health location.
To protect our patients, families and health care workers, only designated caregivers are allowed.
Designated caregivers must be free of any signs of illness. Individuals at high risk for severe disease (e.g., underlying cardiopulmonary disease, poorly controlled diabetes) should not visit.
Designated caregivers include, but are not limited to:
Exceptions may be made at UnityPoint Clinic in certain situations and can be discussed with patient care teams.
As of March 10, 2020, UnityPoint Health is restricting in-person, vendor visits for sales and marketing calls, routine business reviews, and any other non-critical meetings. Vendor visits required for direct patient care or business critical functions (ex: equipment repair) are permissible with the appropriate screening and precautions. This change is to reduce risk of exposure to patients, team members and vendors during the global outbreak of COVID-19.
We will communicate accordingly when in-person vendor visits are reinstated. Thank you for your cooperation.
In response to the global outbreak of COVID-19, some changes have been made to our donation process. If you are interested in donating toys and activities to children and families at Blank Children's, please check out our Amazon Registry for items that would be most helpful during this time.
In efforts to protect patients, families and staff, we are not currently accepting any face-to-face donations dropped off to the hospital.
If you have questions or need assistance navigating the Amazon registry, please call 515-241-6152 or e-mail DM_childlifewishlist@unitypoint.org.