1055 Southwest Oralabor RoadAnkeny, IA 50023
Updated 2:20 AMOct. 21
Information posted is an estimate.
Your personal experience may vary.
180 Jordan Creek PkwyWest Des Moines, IA 50266
950 E Hickman RdWaukee, IA 50263
1250 East 9th StreetDes Moines, IA 50316
2720 8th Street SouthwestAltoona, IA 50009
3625 North Ankeny BoulevardAnkeny, IA 50023
2103 Ingersoll AvenueDes Moines, IA 50312
4020 Merle Hay RoadDes Moines, IA 50310
6520 Southeast 14th StreetDes Moines, IA 50320
5200 NW 100th StreetUrbandale, IA 50322
If you have a medical emergency, please call 911.
For all other care, please call ahead before visiting and wear a mask or face covering. Those not recommended to wear a mask are children under 2 years old, those who have trouble breathing, are unconscious, incapacitated or unable to remove the mask without assistance.
UnityPoint Health is now testing all patients admitted to our hospitals for COVID-19. This includes planned admissions and transfers of all ages who have not been tested for COVID-19 in the prior 72 hours.
Whether you need care now, want to schedule an appointment with your doctor or talk to a health care professional, we're here to help you find safe care, your way. Para la versión en español, haga clic aquí.
If you have respiratory symptoms including fever, cough and/or difficulty breathing, and you have had contact with a person with COVID-19, please call your primary care provider. You'll go through an assessment over the phone, which will help protect others from possible exposure to the virus.
UnityPoint Clinic is asking for our community's help, as we are experiencing extremely high volumes of sick patients and requests for COVID-19 testing. For people who are not sick, and haven't been exposed to COVID-19, but need to be tested for another reason, please consider other testing options in your community such as local pharmacies and public health departments. As always, if you are experiencing COVID-19 symptoms, we want to see you as soon as possible—particularly if you are high risk or unvaccinated.
We know you want options, especially when it comes to mental health care. Our team can connect with you in-person, by phone or video based on your goals and preferences. Learn more about local and online options.
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If you're experiencing a mental health crisis, UnityPoint Health – Behavioral Health Urgent Care is open Monday through Thursday, 9 a.m. to 7 p.m. and Friday, 9 a.m. to 5 p.m. The behavioral health urgent care clinic in central Iowa provides services to individuals who are needing mental health services, psychiatric evaluation and assessment, addiction medicine, crisis services and community resources. Both pediatric and adult patients can be seen at this Urgent Care. Patients under 18 years of age must have a parent or guardian with them.
Patients are advised to utilize the Emergency Room instead of the Urgent Care Clinic if they are needing immediate medical attention (i.e. open or fresh wounds), are a minor who does not have a guardian to sign a consent to treat, demonstrating aggressive behavior or having a crisis outside of the hours listed above. For all other behavioral health, psychiatric and addiction related care, patients should access the Behavioral Health Urgent Care.
If you or a loved one are considering taking actions related to ending one's own life, exhibit behaviors or actions that could lead to self-harm, overdose, or danger to yourself or others, this is considered an emergency. Please dial 9-1-1.
When you have a health care need that cannot wait, we've got options to fit your lifestyle, including Virtual Urgent Care, local Walk-In Clinics and nearby Emergency Departments.
We're asking for your patient and kindness as we experience extremely high volumes of sick patients and requests for COVID-19 testing. Our team is working hard, even putting in extra shifts, to best serve you. If you must wait, please be understanding. Our team members always strive to treat everyone with dignity, respect and give their full attention to your personal needs. Showing kindness is one way we can all get through this together.
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When to Go to Urgent Care vs. Emergency Room
We've expanded our primary care and pediatric services at select clinics to include scheduled visits over the phone or by video. We've also launched a new texting platform which creates a virtual waiting room for appointments that require a clinic visit.
If you have a non-urgent health concern and would like to talk to your primary care provider, please call your clinic during normal business hours to see if a video or telephone visit can be scheduled.
Our Outpatient Therapy locations are offering in-person and virtual visits to continue to achieve optimal physical functioning. Please contact your outpatient therapy location for more details on clinic visits. Existing and new patients can request an appointment online today.
If you still aren't sure where to go for care, or if you have other questions, you can always call your primary care clinic, or message your doctor directly with the MyUnityPoint patient portal.
If you don't have a primary care doctor, our MyNurse hotline stands ready to help answer your questions. MyUnityPoint Nurse is staffed 24 hours a day, 7 days a week. Call (800) 424-3258 to be connected right now.