Where to Go for Care
If you have a medical emergency, please call 911.
For all other care, please call ahead before visiting and wear a mask or face covering.
Those not recommended to wear a mask are children under 2 years old, those who have trouble breathing, are unconscious, incapacitated or unable to remove the mask without assistance.
UnityPoint Health is now testing all patients admitted to our hospitals for COVID-19. This includes planned admissions and transfers of all ages who have not been tested for COVID-19 in the prior 72 hours.
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Safe Care. Your Way.
Whether you need care now, want to schedule an appointment with your doctor or talk to a health care professional, we're here to help you find the care you need, safely.
Care for COVID-19 Exposure or Symptoms
If you have respiratory symptoms including fever, cough and/or difficulty breathing, and you have had contact with a person with COVID-19, please call (515) 323-5680 or your primary care provider. You'll go through an assessment over the phone, which will help protect others from possible exposure to the virus.
Call (515) 323-5680
COVID-19 Testing Costs
For information on the costs of COVID-19 testing, click here
Mental Health Care
We know you want options, especially when it comes to mental health care. Our team can connect with you in-person, by phone or video based on your goals and preferences. Learn more about local and online options.
SilverCloud Online Mental Health Tool
Start Thinking and Feeling Better with SilverCloud Online Mental Health Tool
Launch SilverCloud Online
SilverCloud Health is a secure, anonymous and engaging platform to help you build resilience and overcome sleep issues and stress. Access the free, personalized mental well-being programs anytime on your computer, tablet or cellphone. Get started today by heading to uph.silvercloudhealth.com/SU03.
Behavioral Health Urgent Care
If you're experiencing a mental health crisis, UnityPoint Health – Behavioral Health Urgent Care is open Monday through Friday, 9 a.m. to 8 p.m. The new behavioral health urgent care clinic in central Iowa provides services to individuals who are needing mental health services, psychiatric evaluation and assessment, addiction medicine, crisis services and community resources. Both pediatric and adult patients can be seen at Urgent Care. Patients under 18 years of age must have a parent or guardian with them.
Patients are advised to utilize the Emergency Room instead of the Urgent Care Clinic if they are needing immediate medical attention (i.e. open or fresh wounds), are a minor who does not have a guardian to sign a consent to treat, demonstrating aggressive behavior or having a crisis outside of the hours listed above. For all other behavioral health, psychiatric and addiction related care, patients should access the new Behavioral Health Urgent Care.
If you or a loved one are considering taking actions related to ending one's own life, exhibit behaviors or actions that could lead to self-harm, overdose, or danger to yourself or others, this is considered an emergency. Please dial 9-1-1.
Behavioral Health Urgent Care
Urgent & Emergency Care
When you have a health care need that cannot wait, we've got options to fit your lifestyle, including Virtual Urgent Care, local Walk-In Clinics and nearby Emergency Departments.
Get Care Now
Primary Care & Pediatric Care
We've expanded our primary care and pediatric services at select clinics to include scheduled visits over the phone or by video. We've also launched a new texting platform which creates a virtual waiting room for appointments that require a clinic visit.
If you have a non-urgent health concern and would like to talk to your primary care provider, please call your clinic during normal business hours to see if a video or telephone visit can be scheduled.
Our Outpatient Therapy locations are offering in-person and virtual visits to continue to achieve optimal physical functioning. Please contact your outpatient therapy location for more details on clinic visits. Existing and new patients can request an appointment online today.
Still not sure what to do?
If you still aren't sure where to go for care, or if you have other questions, you can always call your primary care clinic, or message your doctor directly with the MyUnityPoint patient portal.
If you don't have a primary care doctor, our MyNurse hotline stands ready to help answer your questions. MyUnityPoint Nurse is staffed 24 hours a day, 7 days a week. Call (800) 424-3258 to be connected right now.