UnityPoint Health Wins Award for Being Consumer-Centric

Express Care - Bettendorf

3415 53rd Avenue
Bettendorf, Iowa 52722

02 Patients
Waiting Now

Express Care - Moline

106 19th Avenue
Suite 103
Moline, Illinois 61265

03 Patients
Waiting Now

Express Care - North Port

3426 North Port Drive
Suite 200
Muscatine, Iowa 52761

00 Patients
Waiting Now

Express Care - SouthPark Pointe

3904 16th Street
Moline, Illinois 61265

02 Patients
Waiting Now

Pediatric Urgent Care - Cedar Rapids

855 A Avenue NE
Suite 300A
Cedar Rapids, Iowa 52402

00 Patients
Waiting Now

Proctor First Care - East Peoria

2535 E. Washington St.
East Peoria, Illinois 61611

00 Patients
Waiting Now

Proctor First Care - Peoria Heights

1120 E. War Memorial Drive
Peoria Heights, Illinois 61616

00 Patients
Waiting Now

UnityPoint Clinic - Express

1909 North Morton Avenue
Morton, Illinois 61550

00 Patients
Waiting Now

UnityPoint Clinic - Express

8914 N. Knoxville Avenue
Peoria, Illinois 61604

00 Patients
Waiting Now

UnityPoint Clinic - Express

209 N. Cummings Lane
Washington, Illinois 61571

00 Patients
Waiting Now

UnityPoint Clinic - Express

180 Jordan Creek Parkway, Suite 120
West Des Moines, Iowa 50266

00 Patients
Waiting Now

UnityPoint Clinic - Family Medicine and Walk-In Care - Cascade

610 2nd Ave. NE
Cascade, Iowa 52033

00 Patients
Waiting Now

UnityPoint Clinic - Family Medicine and Walk-In Care - Peosta

8456 Peosta Commercial Court
P.O. Box 80
Peosta, Iowa 52068

01 Patients
Waiting Now

UnityPoint Clinic Urgent Care - Altoona

2720 8th St. SW
Altoona, Iowa 50009

05 Patients
Waiting Now

UnityPoint Clinic Urgent Care - East

1550 University Avenue
Dubuque, Iowa 52001

01 Patients
Waiting Now

UnityPoint Clinic Urgent Care - Ingersoll

2103 Ingersoll Ave., Ste. 2
Des Moines, Iowa 50312

05 Patients
Waiting Now

UnityPoint Clinic Urgent Care - West

2255 JFK Road
Dubuque, Iowa 52002

00 Patients
Waiting Now

Urgent Care - Anamosa

1795 Hwy 64 East
Anamosa, Iowa 52205

00 Patients
Waiting Now

Urgent Care - Ankeny

3625 N. Ankeny Blvd.
Suite E
Ankeny, Iowa 50023

07 Patients
Waiting Now

Urgent Care - Hiawatha

1001 N. Center Point Road
Suite A
Hiawatha, Iowa 52233

03 Patients
Waiting Now

Urgent Care - Lakeview

6000 University Avenue
Suite 101
West Des Moines, Iowa 50266

11 Patients
Waiting Now

Urgent Care - Marion

2992 7th Ave.
Marion, Iowa 52302

02 Patients
Waiting Now

Urgent Care - Merle Hay

4020 Merle Hay Road
Suite 100
Des Moines, Iowa 50310

02 Patients
Waiting Now

Urgent Care - North Crossing

2134 Logan Ave.
Suite A
Waterloo, Iowa 50703

00 Patients
Waiting Now

Urgent Care - Prairie Parkway

5100 Prairie Parkway
Suite 101
Cedar Falls, Iowa 50613

02 Patients
Waiting Now

Urgent Care - San Marnan

1655 E San Marnan Dr.
Suite H
Waterloo, Iowa 50702

02 Patients
Waiting Now

Urgent Care - Southglen

6520 SE 14th St.
Des Moines, Iowa 50320

04 Patients
Waiting Now

Urgent Care - Sunnybrook

5885 Sunnybrook Drive
Sioux City, Iowa 51106

00 Patients
Waiting Now

Urgent Care - United Medical Park

1731 W Ridgeway Ave.
Suite 100
Waterloo, Iowa 50701

00 Patients
Waiting Now

Urgent Care - Urbandale

2901 86th Street
Urbandale, Iowa 50322

05 Patients
Waiting Now

Urgent Care - Westside

2375 Edgewood Rd SW
Cedar Rapids, Iowa 52404

04 Patients
Waiting Now

Walk-In Care

800 Kenyon Road
Suite S
Fort Dodge, Iowa 50501

05 Patients
Waiting Now

UnityPoint Health Wins Award for Being Consumer-Centric

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UnityPoint Health wins Vision Critical Visionary Award

“Visionary” is a word used to describe UnityPoint Health and its effort to use technology to gather feedback from consumers. The Vision Critical Visionary Award for marketing effectiveness highlights the health system’s strategic use of its consumer insight community — UnityPoint Health Insiders — to inform business decisions and improve communications. 

“Our Insiders keep it real for us. We get unique, color commentary we couldn’t get from other places,” Daneille Slifka, UnityPoint Health consumer insights manager, says. “Our community helps us make more patient-centric, strategic decisions.” 

UnityPoint Health joins other well-known companies including Cleveland Clinic, Red Bull and LinkedIn to earn a Visionary Award.

“It’s refreshing when a health care company recognizes the need to infuse their patients’ voice into strategic decisions, and even more so when they place importance on building the relationship with their consumers in order to get authentic feedback that will help improve products, services and lives,” Trisha Jacobs, Vision Critical customer success director, says.

Each month, UnityPoint Health asks over 1,000 Insiders to take a few minutes to weigh in on health care topics via online surveys. The health system estimates Insiders influenced about $7 million worth of decisions, including sharpening the brand campaign, strengthening website experiences, honing advertising materials and clarifying messaging and naming preferences.

“We asked our Insiders to tell us what they liked about a new clinic model to figure out how to market it effectively,” Kasey Duffy, UnityPoint Health executive director of marketing, says. “They helped us name the clinics, UnityPoint Clinic – Express. Our Insiders also told us getting in and out in 30 minutes makes our Express model different and more valuable.”

“Insiders provided quick and insightful feedback on the images and messaging we are considering as part of our ‘People Are Amazing’ brand campaign,” Greg Philby, UnityPoint Health director of creative services, says. “Their opinions are directly guiding what you see on billboards and ads, and shape how we speak to consumers.”

Besides providing feedback, Insiders can see results, read relevant content and even earn the chance to win a monthly $50 sweepstakes. UnityPoint Health is always looking for new Insiders, and it’s easy to get started. All you need to do is take a quick survey. Click here to start your journey to making a difference.