Appointments & Referrals
All patient evaluations and treatments are provided under a written order by a physician or other healthcare provider such as a physician's assistant or nurse practitioner.
Physical therapy services are billed as hospital-based outpatient therapy. Some insurance plans may require prior approval. As a courtesy, our staff will assist you with checking your insurance benefits and coverage prior to your initial appointment.
For your appointment
Patients will need to pre-register before their appointment by calling (319) 369-8109. Please arrive 15 minutes early on your first day of therapy in order to complete necessary paperwork. You can print our past medical history form, fill it out, and bring it with you to your first appointment:
For the medication section, we can make copies of your medication lists so you do not need to write them on the form.
Wear comfortable clothing and shoes, also bring any braces or devices you use for walking. Items you should bring with you include:
- Insurance card
- Photo Identification
- List of current medications
- Order from physician's office if given to you to bring
- Your personal calendar, as your physical therapist will want to set up future appointments
- If you are being seen for work injury you will need to bring your case manager's contact information if you have a case manager
Please allow an hour for your appointment. Subsequent appointments will be 30-45 minutes in length. Your physical therapist will discuss your medical history, the reason for your visit, limitations, and a plan of care to help you reach your goals.
If you have questions or concerns about your first physical therapy visit, please call your clinic location. We're happy to help you and thank you for choosing St. Luke's Therapy Plus.
If you have any special needs that may require additional accommodations or require an interpreter please let us know so that we can make the necessary arrangements to make sure you are as comfortable as possible and to ensure the best possible outcome.
Scheduling and cancellations
To schedule or cancel an appointment call your clinic. (All clinics open Mon.-Fri.: 7 a.m. - 5 p.m.)