Comments from Press Ganey patient satisfaction surveys:
- "Analyzing the problem and finding ways to help with healing it felt just fine - I was put at ease both emotionally and physically."
- "I enjoy a great relationship with the therapy team. They always seem focused on my care and helping me achieve my goals. They are very patient-focused."
- "I've been coming to Therapy Plus for my PT needs off and on over the past several years, and so-appreciate the consistency of staff and my treatment. (The therapists) have been wonderful, and their treatment approach has been spot-on. I'm always treated with respect and compassion, and this visit was no different."
- "My therapist was positive, helpful and encouraging. My therapist was pleased with my progress as was I. We agreed I can now continue my upkeep on my own."
- "Excellent explanations of care. My therapist was skilled and got to the root of the problem."
- "I was promptly taken back to a room. I was treated with respect and felt they listened to my comments. I am improving. Even with the virus I have felt safe being treated there."
- "They did an excellent job of explaining exercises. The therapist took the time to explain in great detail my disease and disease process. We discussed reasonable goals to obtain. The answered all my questions thoroughly. It is hard to improve on perfection."
- "Proficient, professional physical therapy. Compassionate care. They listened very well."
"I can't think of anything that could have been done better or differently. From the beginning of the visit to the end of the visit, the process went smoothly with all. From the entry of the building, during my visit, and exiting the building, the staff worked together almost as a symphony. I felt valued and cared for well, as if I was part of the family. I appreciate that SO MUCH."
- "I wouldn't change a thing. The level of care is beyond exceptional, from the moment you walk through the door until you walk out with a smile on your face. (My therapist) is phenomenal at her craft."
- "PT was professional, knowledgeable and caring.
St. Luke's loves to hear from patients! We are honored you chose us for your care and hope you'll share your positive patient experience with us. Share your story.