Urgent Care - Westside will be closed Wed., Oct. 5 | Masking & Visitor Policies | COVID Testing

In outpatient areas of the hospital, such as therapy, visitor restrictions may be different as waiting areas are small, and we are enforcing social distancing measures. Thank you for understanding.

These are the current visitor restrictions in place at UnityPoint Health - St. Luke's Hospital effective October 3, 2022.

• Visiting hours are 6 a.m. – 8 p.m.
• Visitors must check-in and have a badge provided indicating the visitor's destination
• Masking Guidance:
  
  • COVID-19 Community Transmission Level: SUBSTANTIAL
    • As of October 3, 2022, masking is based on personal preference.
    • Patients and visitors should mask in our facilities if they are currently ill with respiratory symptoms, have a COVID-19 diagnosis, or have been exposed to COVID-19 in the past 10 days.
    • Masking is strongly recommended when community transmission levels are high. We encourage anyone who prefers to continue masking to do so.

• Hospitalized patients can have four visitors in the hospital at a time. Except for:

  • Behavioral Health and Physical Medicine and Rehab Clinic patients are limited to two visitors.
  • No visitors under 18 in Behavioral Health.
  • Birth Care Center patients can have four consistent visitors, not including siblings, that are consistent throughout stay.  All siblings may visit.
  • NICU patients can have 2 caregivers that are consistent throughout stay. 
  • Pediatric patients can have 2 caregivers that are consistent throughout stay.
• ICU, Emergency Department and SurgiCare patients can only have two visitors at the bedside at a time. (two other visitors may be in the lounge area).
• Patients at end-of-life may have visitors assessed on a case-by-case basis.
• Children of all ages may visit (except in the ICU, children must be 12 or older).  Children must be in good health, have not tested positive for COVID-19 or have been in contact with someone who has had COVID-19 in the last 10 days.