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UnityPoint Clinic - Express (Jordan Creek)

180 Jordan Creek Parkway, Suite 120
West Des Moines, Iowa 50266

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UnityPoint Clinic - Express (Waukee)

950 E. Hickman Road
Waukee, Iowa 50263

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Urgent Care - Altoona

2720 8th St. SW
Altoona, Iowa 50009

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Urgent Care - Ankeny

3625 N. Ankeny Blvd.
Suite E
Ankeny, Iowa 50023

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Urgent Care - Ingersoll

2103 Ingersoll Ave., Ste. 2
Des Moines, Iowa 50312

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Urgent Care - Lakeview

6000 University Avenue
Suite 101
West Des Moines, Iowa 50266

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Urgent Care - Merle Hay

4020 Merle Hay Road
Suite 100
Des Moines, Iowa 50310

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Urgent Care - Southglen

6520 SE 14th St.
Des Moines, Iowa 50320

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Urgent Care - Urbandale

5200 NW 100th Street
Urbandale, Iowa 50322

Blank Children's Hospital

Frequently Asked Questions

What should I do if I think a child has been abused? 

If you suspect a child has been abused, you should call the Child Abuse Hotline to make a report. In Iowa, that number is (800) 362-2178.

You only need to have a reasonable suspicion that a child has been harmed to report abuse. Do not feel you must know all the facts prior to making a report. All reports are confidential. 

What will happen if I call the Department of Human Services (DHS)?

The DHS will begin an assessment if the following criteria have been met:

  • First, the victim must be a child.
  • Second, there must be allegations of abuse. 
  • Finally, the person suspected of committing the abuse must be a caretaker of the child. 

DHS personnel will ensure that the child's immediate safety needs are met. 

What will happen if I call law enforcement?

An officer will listen to your concerns and determine whether an investigation is appropriate. 

What are the signs that a child has been sexually abused? 

There is no one symptom. Children may display a range of symptoms or signs that they have been abused.

If my child has been abused, is that going to cause problems forever?

Children may suffer a range of behaviors and consequences after they have been abused. This does not mean they cannot heal and recover from the abuse. It is most important the child understands this is not his or her fault. 

Children often base their responses on their parent's reaction. It is important for the parents to be a calm protector for their child. Children, and the family, will benefit from counseling and therapeutic services to deal with issues that arise from being abused, such as reestablishing personal boundaries and learning safety techniques. 

My child was abused. Does this mean s/he might do this to someone else? 

Although research has described a large percentage of incarcerated sex offenders state they were victimized as youth, this does not mean that all sexually abused children grow up to be perpetrators. It is important for parents to protect their children and ensure they receive therapeutic services. 

Now that I know my child has been abused, who do we need to tell (school, relatives)?

Depending on the child's age and cognitive abilities, the child should be included in this decision. It is not crucial for everyone to know all the details. Often school personnel might benefit by knowing there are abuse issues, but do not need to know the specifics. Safety issues may need to be addressed with other family members, for example, not allowing a particular individual to be around other children.