Where to Go for Care During COVID-19
You might have questions about how to get the care you need during the COVID-19 pandemic. In order to protect yourself and others, it's important to make informed choices.
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Beginning May 6, 2020, UnityPoint Health will test all patients admitted to our hospitals for COVID-19. This includes planned admissions and transfers of all ages who have not been tested for COVID-19 in the prior 72 hours.
Please Call Ahead Before Any Visit & Wear a Mask or Face Covering
To reduce community spread of COVID-19, we're asking all patients to please call ahead before visiting a clinic. Patients and visitors who are over age 2 and able to tolerate a mask or face covering, should do so if entering a UnityPoint Health facility. If you don't have one, you may request one upon arrival.
If you have a medical emergency, please call 911.
We've made a few changes, so be sure to check clinic closings and restrictions before calling.
If you're experiencing mental health symptoms, view our mental health resources.
Care for COVID-19 Exposure or Symptoms
If you have respiratory symptoms including fever, cough and/or difficulty breathing, and you have had contact with a person with COVID-19, please call (319) 730-9532 before visiting a medical facility. You'll go through an assessment over the phone, which will help protect others from possible exposure to the virus.
Care Options for Everything Else
If you need treatment for something other than COVID-19, we've got your back. Take advantage of Virtual Urgent Care, or find a walk-in clinic near you.
Virtual Urgent Care
See a doctor anytime, anywhere from a computer, smartphone or tablet with UnityPoint Health Virtual Care. The cost of an Urgent Care visit is $39 or less, depending on your insurance. This service provides treatment for conditions like sinus infections, rashes, urinary tract infections, allergies and other illnesses. If your provider writes a prescription, it's automatically sent to the pharmacy of your choice.
Start Your Virtual Visit
Not interested in Virtual Urgent Care? If you do not have respiratory symptoms, you can get the care you need at one of our walk-in care locations. Simply call ahead to one of the clinics listed below. We've made some changes, so check our clinic closings and restrictions before you go.
Primary Care & Pediatric Options
We've expanded our primary care and pediatric services at select clinics to include scheduled visits over the phone or by video. We've also launched a new texting platform which creates a virtual waiting room for appointments that require a clinic visit.
If you have a non-urgent health concern and would like to talk to your primary care provider, please call your clinic during normal business hours to see if a video or telephone visit can be scheduled.
To learn more, view our Primary Care During COVID-19 page.
Still Not Sure What to Do?
If you still aren't sure where to go for care, or if you have other questions, you can always call your primary care clinic, or message your doctor directly with the MyUnityPoint patient portal.
If you don't have a primary care doctor, our MyNurse hotline stands ready to help answer your questions. MyUnityPoint Nurse is staffed 24 hours a day, 7 days a week. Call (800) 424-3258 to be connected right now.