Receive Accredited and Certified Quality Care in Waterloo, Iowa

UnityPoint Clinic Urgent Care – North Crossing

00 Patients
Waiting Now

UnityPoint Clinic Urgent Care – San Marnan

01 Patients
Waiting Now

Urgent Care - United Medical Park

00 Patients
Waiting Now

Urgent Care – Prairie Parkway

00 Patients
Waiting Now
Reserve Your Spot
Family spending time together

Quality of Care

Allen Hospital is accredited and certified by The Joint Commission. If you have any concerns about the quality of care you receive at Allen or any complaints we cannot resolve promptly, here is how to contact both Allen Hospital senior leadership and the Joint Commission:

Pamela K. Delagardelle, CEO

Allen Health System

319-235-3987 (or 3987 on your room phone)

The Joint Commission

One Renaissance Boulevard

Oakbrook Terrace, IL 60181

Complaint Hotline: 800-994-6610

Report patient safety concerns:

  • At www.jointcommission.org using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website.
  • By fax to (630) 792-5636
  • By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.