Important Information for Amerigroup Iowa Medicaid Health Plan Members

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Important Information for Amerigroup Iowa Medicaid Health Plan Members

Amerigroup Update

(WEST DES MOINES, Iowa – December 31, 2017)

UnityPoint Health® and Amerigroup Iowa (Amerigroup) announced today they have agreed to a short term extension of their existing Medicaid Health Plan contract. Both parties have negotiated in earnest, and have agreed to extend the original December 31 contract termination date while discussions about the potential of a new contract continue. A final decision is expected to be made by January 12, 2018.

“UnityPoint Health understands the frustration not having a decision by the year-end deadline may cause our patients, but believes we will have a decision in early 2018,” said Sabra Rosener, vice president, government and external affairs, UnityPoint Health. “A resolution to our Medicaid managed care agreement with Amerigroup would allow our patients to continue to receive care from their trusted UnityPoint Health providers and facilities. UnityPoint Health remains committed to serving Medicaid members and improving the experience, quality and cost of care for Iowans and hopes we will be able to continue to do so in partnership with Amerigroup.”

UnityPoint Health and Amerigroup understand patients/members who are covered under the Amerigroup Medicaid plan are awaiting an update on this issue. Individuals covered by the Amerigroup Medicaid plan do not need to make any changes to their doctors or health plan to continue their care with UnityPoint Health at this time. Formal notice will be provided to identified Amerigroup patients/members, once a decision is reached.

“Amerigroup’s top priority is the health and well-being of our members,” said Cynthia MacDonald, Amerigroup Iowa president. “We are committed to providing members with access to a comprehensive network of health care providers, and we’re pleased that our members can continue to receive care from UnityPoint Health without disruption while we keep working to finalize a new contract.”

For more information, Amerigroup members can:

  • Visit the UnityPoint Health website for any updates as they become available at 
  • Contact Amerigroup Iowa member services at (800) 600-4441. 
  • Contact Iowa Medicaid Member Services toll-free Monday through Friday, 8 a.m. to 5 p.m., at (800) 338-8366 or (515) 256-4606 in the Des Moines area; or visit their website.

About UnityPoint Health

UnityPoint Health® is one of the nation’s most integrated health systems. Our physician-led team of professionals communicates clearly and effectively to address a patient’s health care in the most appropriate setting: whether that is a clinic, a hospital or at home. Through relationships with more than 290 physician clinics, 38 hospitals in metropolitan and rural communities and home care services, UnityPoint Health provides care throughout Iowa, western Illinois and southern Wisconsin.

UnityPoint Health entities employ more than 30,000 employees, working toward innovative advancements to deliver the Best Outcome, Every Patient, Every Time®. Each year, through more than 6.2 million patient visits, UnityPoint Health, UnityPoint Clinic® and UnityPoint at HomeSM provides a full range of coordinated care to patients and families. With total annual operating revenue of $4.4 billion, UnityPoint Health is the nation’s 13th largest nonprofit health system and the fourth largest nondenominational health system in America.

About Amerigroup

Amerigroup Iowa has been chosen by the state to provide Medicaid coverage for the new IA Health Link program. Amerigroup services provide health care coordination and benefits to members enrolled in the Medicaid, Iowa Health and Wellness Plan, and Healthy and Well Kids in Iowa (hawk-i) programs. Amerigroup Iowa members are assured care that is not only accessible, but also accountable, comprehensive, integrated and patient-centered. It provides ongoing community relations and outreach to encourage members to become active participants in their health care. For more information about Amerigroup Iowa, please visit our website at