Patient Ratings and Comments About Our Survey
The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey. Responses are measured on a 10-point scale, with 10 being the best score. These scores are then translated to a 5-point scale in order to display results in a 5-star rating. Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.
out of 5 (41 Ratings)
Dr. Philbin was very caring and listened to all of my questions. She was very informative and reassuring. I think the staff at Allen Road Peds is the best office staff I've come into contact with. Always very accommodating, professional, caring and lighthearted with my kids! Love it there!UnityPoint Clinic Patient
We I love Dr. Philbin! You can tell she actually cares about all of my children! Always very friendly with them & is very patient and kind with them!UnityPoint Clinic Patient
I will NOT use any other provider in this office. [...] *Philbin is attentive, caring, AND knowledgeable!UnityPoint Clinic Patient
Our doctor is amazing. [...] The lady who came in [...] did a wonderful job.UnityPoint Clinic Patient
This care provider is not my son's PCP. But I have filled her in on previous medical issues my son has had and concerns of why I brought him in to get checked on. When the provider was finished, she kind of just got up and walked out. I wasn't sure if she was coming back or if she was done. I was very confused by that, waited in the room for a couple of minutes and then went to go check out because I figured no one was coming back in at that point. Otherwise, she showed great care for my son.UnityPoint Clinic Patient